Server/ Manager - Joto Japanese Steak House - Tampa, FL
(2022-12 - 2024-07)
- Developed efficient customer service by addressing guest needs and enhancing overall satisfaction, encouraging repeat business and contributing to consistent revenue growth and overall business performance.
- Provided customers with a high-quality dining experience, demonstrating strong relationship-building skills, service efficiency, and the ability to manage customer expectations in a fast-paced and high-volume environment.
- Managed multiple tables and successfully managed and maintained accuracy in order processing and payment transactions, showcasing organizational efficiency and highly attention on details.
- Collaborated with team members to resolve any issues quickly, ensuring smooth operations and managed closing operations by calculating daily sales, balancing cash drawer, and ensuring all transactions matched with data records.
Receptionist/ Management - Super Nail - Tampa, FL
(2023-05 - 2024-08)
- Greeted and assisted clients with professionalism, creating a welcoming environment while building long-term customer relationships, encouraging repeat business, and supporting overall revenue growth.
- Coordinated and managed appointments scheduling, processed daily payments, and maintained client's information for future visits ensuring proper management and overall operational efficiency.
- Provided detailed service explanations and recommendations, demonstrating strong communication skills while contributing to increased sales, customer satisfaction, and overall business performance.
Office Assistant Intern (Leadership Development) - Preferred Touch Home Care - Tampa, FL
(2022-08 - 2023-06)
- Conducted regular audits of existing nurse records and maintained organized, confidential files to ensure accuracy.
- Assisted with human resources tasks including creating and organizing employee files, preparing documents, and supporting administrative operations.
- Assisted new volunteers and coordinated tasks to ensure a clear understanding of organizational expectations.
Member - Florida State University, Finance Society Club - Tallahassee, FL
(2025-08 - 2026-04)
- Built professional networking skills by engaging with guest speakers and professionals from investment banking, asset management and consulting firms, strengthening industry knowledge and connections.
- Explored diverse financial career paths by engaging in weekly educational sessions and networking events, gaining valuable insights into corporate finance and long-term career development.
