Michael North

In the Prepared Foods department, I work with a fast-paced kitchen team to prepare menu items, maintain production flow, and assist across multiple venues including hot bar, cold bar, grab-and-go meals, and general prep.

Prepared Foods Team Member - Whole Foods

(2025-03)

In the Prepared Foods department, I work with a fast-paced kitchen team to prepare menu items, maintain production flow, and assist across multiple venues including hot bar, cold bar, grab-and-go meals, and general prep.

• Maintain a clean and organized working environment by following food safety standards, proper labeling procedures, temperature logging, and frequent sanitation of prep surfaces.
• Known for reliability, adaptability, and positive communication during high-volume periods, and consistently recognized for going the extra mile to support customers and coworkers.
• Communicate closely with teammates and leadership to coordinate workload, manage station transitions efficiently, and meet shifting production demands.

Cashier/Head Cashier - Lowe’s Home Improvement - Houston, TX

(2023-03 - 2025-02)

As a Head Cashier, I led and mentored a team of 20+ cashiers, improving cashier accuracy and confidence, leading to 30% fewer register errors. I also optimized cashier scheduling, ensuring peak efficiency during high-traffic hours.

• Developed and implemented strategies to improve checkout efficiency, reducing wait times and enhancing the customer experience.
• Recognized for reliability, attention to detail, and the ability to manage a fast-paced work environment effectively.
• Resolved customer concerns promptly, maintaining a 95% customer satisfaction score.
• I was also a core member of my store’s safety team, in which I would help develop and execute a wide variety of techniques to decrease the likelihood of workplace accidents.

Overnight Freight Associate/Stocker - Home Depot - Houston, TX/San Diego, CA

(2020-02 - 2021-06)

At Home Depot, I was mainly in charge of handling overnight shipment. This included:

• Loading and unloading merchandise from trucks, while identifying any damaged or inconsistent products.
• Signed off and completed paperwork for incoming shipments, and successfully communicated specific deadlines, as well as any extra assigned projects.
• Was praised for my attention to detail, and precision when maximizing space within storage areas. With my help on the team we successfully unloaded trucks 20% faster than normal.