Account Manager - Bender Plumbing Supply - Stamford, CT
(2022-11)
- Manage a portfolio of over 20 client accounts, providing tailored quotes and comprehensive product solutions.
- Generated over $2M in sales revenue in 2025, consistently exceeding performance targets.
- Serving as acting Branch Manager, overseeing daily operations, staff coordination, and client relations.
- Cultivate and maintain strong, long-term relationships with clients through regular communication and personalized service.
- Master in-depth product knowledge, ensuring accurate advice and guidance on complex product codes.
- Drive sales growth by identifying key opportunities and addressing client pain points.
- Conduct proactive outreach to clients, fostering ongoing engagement and capitalizing on new opportunities.
Brand Consultant - Elsworth & Luxor - New York, NY
(2022-07 - 2022-11)
- Consistently exceeded sales targets through strategic client engagement and brand advocacy.
- Operated effectively under pressure, delivering high-quality results in fast-paced environments.
- Developed and delivered compelling presentations, training brand ambassadors on best practices.
- Managed marketing campaigns, ensuring alignment with client goals and market demands.
- Conducted thorough market research to optimize campaign strategies and client success.
Customer Development Representative - Power Home Remodeling - Trumbull, CT
(2021-11 - 2022-07)
- Executed door-to-door outreach in assigned neighborhoods, engaging homeowners to schedule product estimates.
- Mastered sales scripts and effectively communicated product offerings, achieving high conversion rates.
- Guided homeowners through the sign-up process, ensuring a seamless and informed experience.
- Demonstrated resilience and exceptional communication skills, overcoming objections and securing meetings.
Apprentice - Melia Plumbing & Heating - Stamford, CT
(2021-01 - 2021-11)
- Managed day-to-day business operations, including billing, invoicing, and payroll functions.
- Drafted and presented project estimates for new construction, ensuring clarity and accuracy.
- Provided hands-on support on job sites as a mechanic and assistant.
- Led a three-person crew as foreman on new construction projects, honing leadership and teamwork skills.
- Gained a deep understanding of small business operations and the critical importance of communication and problem-solving.
Tour Guide - Stepping Stones Museum - Norwalk, CT
(2018-09 - 2019-12)
- Welcomed large groups of children, ensuring their safety and engagement during their museum visits.
- Provided educational introductions and guided groups through interactive exhibits.
- Managed schedules and transitions between stations, ensuring all groups had a positive and timely experience.
- Closed the day by delivering a thank-you address, reinforcing the museum's mission and fostering memorable experiences.
