Motorcycle mechanic/detailer - Ultra Power Sports - Pittsboro, N.C.
(2013-01 - 2019-12)
- Assembled, performed troubleshooting and made repairs on new motorcycles, watercraft, ATV's, and scooters 2 and 4 stroke engines
- Performed aftermarket modifications including paint finish and restoration
CEO, CFO, COO for 1000 client portfolio - Michael's Repair Service/Owner - Apex, N.C.
(2005-01 - 2013-12)
- Managed all operations by allocating resources, scheduling service calls, delegating responsibilities, and maintaining rotational stock
- Performed all management functions
- Installation of espresso and coffee machines
- Installed water supply lines to machines
- Installed single phase and 3 phase electrical circuits as appropriate
- Calibrated machines to corporate specifications for grind, drop weight, temperature, dispense rate and water debit
Lead Technician servicing accounts - TC's Repair Service - Everett, Mass.
(1996-01 - 2004-12)
With Starbucks, Proctor and Gamble, Kraft Foods, Dunkin Donuts, and Coca Cola
- Identify and correct deficiencies related to all components, including plumbing, electrical, and machine specific
- Completed an average of 100 service calls per month, remaining within budget and with no driving violations
- Serviced an area of 62,800 square miles (most New England States) with less than 1% call back rate
- Performed customer training on new installations
Motorcycle Mechanic and Detailer - Riverside Kawasaki Motor Sports - Sommerville, MA.
(1991-01 - 1996-12)
- Assembled, performed troubleshooting, and made repairs on new motorcycles, watercraft, and snowmobiles
- Performed aftermarket modifications including paint finish and restorations
Shipping and Receiving Manager - Harrison Supply Company - Boston, MA.
(1986-01 - 1990-12)
- Responsible for inventory control and material handling
- Supervised and provided training for 4 drivers and 3 warehouse workers
- Organized and reconciled sales deliveries to ensure customer satisfaction and validate company receipts
- Operated warehouse equipment including pallet jacks and fork lifts
