Michael Shane

Supervised daily group play sessions for canine guests to maintain a safe, calm, and positive atmosphere within a luxury boarding environment. Maintained rigorous facility hygiene by sanitizing suites and common areas according to strict cleaning standards to prevent the spread of illness and infection. Administered medications for animals per shift, ensuring total compliance with specific veterinary and owner instructions.

Pet Care Technician - K9 RESORTS LUXURY PET HOTEL - Fairfield, NJ

(2024-12)

• Supervised daily group play sessions for canine guests to maintain a safe, calm, and positive atmosphere within a luxury boarding environment.
• Maintained rigorous facility hygiene by sanitizing suites and common areas according to strict cleaning standards to prevent the spread of illness and infection.
• Administered medications for animals per shift, ensuring total compliance with specific veterinary and owner instructions.

Customer Service Associate - BRADFORD BATH AND TENNIS CLUB - Cedar Grove, NJ

(2021-10 - 2022-05)

• Managed guest services, court scheduling, and front-desk operations for an indoor tennis facility, optimizing court utilization, handling high-volume inquiries, and improving check-in processes to enhance member satisfaction.
• Supported smooth facility operations by balancing complex scheduling demands, streamlining administrative tasks, and maintaining positive relationships with a diverse membership base.

BS - Business Administration Concentration: Management - MONTCLAIR STATE UNIVERSITY, FELICIANO SCHOOL OF BUSINESS (2025-09 - 2027-01)

AS - Business Administration - COUNTY COLLEGE OF MORRIS (2024-07 - 2025-06)

Architecture Program - NEW JERSEY INSTITUTE OF TECHNOLOGY, HILLIER COLLEGE OF ARCHITECTURE AND DESIGN (2023-09 - 2024-05)