Information Technology Mgr. - The SEED School of Washington, DC - Washington, DC
(2015-10 - 2023-11)
- Managed over three hundred user accounts to include resetting user passwords, troubleshooting login and hardware issues via phone, chat, on-site and remotely via Bomgar/Zoom/VPN/email
- Prepared data for entry and formatting of monthly reports for other departments in various databases using Excel, Access, and uploaded data to online databases
- Prepared meetings and collaborated with team members to review scope of work to meet goals by deadline.
- Delivered/shipped equipment to local and remote users via company vehicle/shipping service
- Developed and completed projects from conception to development including concept, purchasing, and delivery
- Proactively addressed customer complaints
- 100% compliance with all annual audits
Self-Employed - Laurel, MD
(2023-11 - 2026-06)
- Provided care for a sick relative
- Conducted independent consulting jobs
- Assisted with managing property to include providing access for vendors and potential clients
- Provided oversight of work performed for property owner
Security Guard - Allied Universal Security - Odenton, MD
(2026-06)
- Completed MD guard card training provided by MD State Police
- Monitored facility to ensure that premises were secure
Driver, Gold Level - Uber Eats - Laurel, MD
(2026-06)
- Provided ninety on time deliveries to multiple clients
Driver - DoorDash - Laurel, MD
(2026-06)
- Provided on time deliveries to multiple clients
