Armed Constable - St. Francis Hospital - Wilmington, DE
(2025-01)
- Execute armed protection and facility patrols to ensure safety across hospital grounds.
- Manage crisis situations using tactical de-escalation techniques to mitigate active security threats.
- Draft comprehensive documentation of security incidents, safety hazards, and policy violations.
- Monitor surveillance systems and access control points to preemptively identify safety breaches.
- Provide cross-functional backup to hospital staff, clinical teams, and local law enforcement.
Emergency Medical Technician (EMT) - St. Francis Hospital - Wilmington, DE
(2022-02 - 2025-01)
- Administered life support interventions and emergency clinical care in high-pressure scenarios.
- Managed patient transport logistics, maintaining strict safety protocols during high-acuity transits.
- Executed medication interventions and clinical assistance under direct physician oversight.
- Maintained precise documentation of patient vitals, care interventions, and handoff reports.
Route Service Representative - UniFirst - New Castle, DE
(2020-08 - 2022-02)
- Managed commercial accounts, resolving billing discrepancies and building client rapport.
- Negotiated contract renewals and upsold service lines to expand regional route revenue.
- Conducted inventory audits and reconciliations to ensure exact invoice alignment.
- Operated commercial vehicles safely, maintaining rigorous daily inspection logs.
Maintenance Technician - Pettinaro - Greenville, DE
(2019-05 - 2020-08)
- Restored vacant apartments to market-ready condition through plumbing and electrical repairs.
- Resolved resident work orders regarding appliance malfunctions, painting, and carpentry.
- Executed preventative maintenance on major structural and mechanical building components.
- Managed on-call emergencies, troubleshooting urgent facility failures outside normal hours.
Transportation Specialist - St. Francis Hospital Life Center - Wilmington, DE
(2018-07 - 2019-05)
- Transported PACE passengers to medical appointments and community activities safely.
- Assisted mobility-impaired patients with specialized physical transfers and boarding techniques.
- Managed medical cargo deliveries including pharmaceuticals, meals, and durable medical equipment.
- Enforced biohazard compliance guidelines when handling potentially infectious materials.
Patient Care Assistant (PCA) - St. Francis Hospital - Wilmington, DE
(2012-07 - 2018-07)
- Delivered direct nursing care under RN supervision, identifying and meeting holistic patient needs.
- Recorded patient metrics including vital signs, weight variations, and exact fluid input/output logs.
- Reinforced discharge instructions and clinical teaching points to patients and family members.
- Earned formal recognition for outstanding initiative, bedside manner, and rapid response skills.
Patient Escort - St. Francis Hospital - Wilmington, DE
(2003-08 - 2012-07)
- Transported clinical patients and life-support assets (IV poles, O2 tanks) safely across diagnostic units.
- Audited fleet integrity for wheelchairs and stretchers to remove broken equipment from rotation.
- Awarded "Spirit of St. Francis Award" for excellence in patient service and dedication.
- Served on committees driving strategic improvements in employee and outpatient satisfaction.
