Mobile Expert
T-Mobile
October 2022 – December 2024
- Maintained and achieved and exceeded monthly sales quotas by providing tailored solutions to customer needs.
- Assisted customers with technical issues related to phones and applications, ensuring satisfaction and retention.
- Onboarded new customers by effectively communicating the benefits of T-Mobile’s services compared to competitors.
- Contributed to a collaborative and friendly team environment, fostering a culture of mutual support and growth.
- Developed leadership skills by guiding peers and setting examples of professional conduct and decision-making.
Parts Department Associate
Toyota of Seattle
September 2019 – May 2021
- Transitioned from Valet to the Parts Department, demonstrating adaptability and commitment to growth within the organization.
- Managed daily scanning and processing of over 100 parts from Toyota and Honda.
- Ensured timely deliveries to various auto shops within the SODO district, maintaining high standards of punctuality and reliability.
- Monitored inventory to maintain accurate stock levels and prevent discrepancies.
- Handled incoming and outgoing calls professionally, addressing inquiries from multiple auto shops efficiently.
Production Specialist
Terex Corporation — Redmond, WA
September 2018 – August 2019
- Collaborated with an assembly line team to build Genie RT69 construction units, including electrical, gas, and hybrid models.
- Assembled components, sub-assemblies, and accessories in alignment with production schedules and blueprints.
- Conducted quality inspections on work-in-progress to ensure compliance with defined standards and proper fit.
- Developed innovative solutions to enhance workstation safety and improve production efficiency, reducing daily time expenditures.
- Gained valuable experience in determination, leadership, and teamwork while honing six key skills in manufacturing operations.
