Michaela Giesen

Dedicated Emergency Medical Technician who prioritizes maximizing patient care and safety, with experience in medication administration, phlebotomy, IV therapy, injections, patient transport, patient assessment, ambulance operations, and communication. Smoothly and effectively handles questions and resolves concerns, while ensuring patient advocacy, patient comfort, safety, and satisfaction. Attention to detail, organized, dependable, and successful at managing multiple priorities and creating strategies to improve efficiency in the pre-hospital and hospital healthcare environment.

Custodian / Work Study Employee - Biola University - La Mirada, CA

(2026-03)

• Maintains a professional and organized environment to encourage proper cleaning techniques.
• Sanitize restrooms, declutter, vacuum, and dust public and private spaces.
• Ensure that proper PPE is worn when carrying out daily duties and when mixing and diluting chemicals.
• Implements respectful communication with fellow employees to complete and coordinate operations with the sanitation crew.

Patient Care Technician - St. Francis Hospital - Evanston, IL

(2024-11 - 2025-08)

• Provides direct support to the trauma team during trauma emergencies and other critical or life-threatening situations and performs basic life support during resuscitation efforts.
• Ensures safe, effective patient communication and care in collaboration with other medical personnel and assists patients with hygiene and personal care duties.
• Carries out phlebotomy and IV therapy skills, and medication administration within the scope of practice based on protocols and procedures
• Schedules patients for testing per doctors' requests, organizes patients' paperwork, directs incoming calls, sets up patient transport, and transfer services.
• Completes daily department checklists to ensure compliance with state and hospital regulations, including stocking and organizing supplies.

Emergency Medical Technician - Superior Ambulance Company - Evanston, IL

(2024-05 - 2024-11)

• Provides basic first aid and emergency care in critical and life-threatening situations.
• Collaborate with other medical personnel to ensure safe and effective patient care.
• Consistently observes experienced professionals to develop skills and improve the delivery of medical assistance.
• Performs basic medical assessment, obtains the patient's vitals, and provides basic medical treatments based on the patient's presenting signs and symptoms.
• Carries out medical treatment and care based on protocols and procedures.
• Communicates and coordinates patient care and treatment with Medical Control and dispatch and completes thorough documentation for each patient.

Work Study Employee - Pueblo Community College - Mancos, CO

(2023-08 - 2024-01)

• Directed incoming calls and scheduled students based on their individual needs.
• Fluently navigated two of the school's Customer Relations Management databases and the ID printer to provide students with student ID and clinical cards.
• Collaborated with other team members to stock, organize and track the use of the student pantry items, and manage the school's concession stand.
• Provided students with excellent customer service and a welcoming environment.
• Creative in problem-solving, helped to create an atmosphere of "No problems, only Solutions".

Personal Caregiver - In-Home Personal Caregiver - Dolores, CO

(2019-11 - 2024-05)

• Administered medications, performed hygiene care and housekeeping that the patient could not perform on their own safely, and ensure a healthy living space.
• Prepared meals according to the patient's dietary needs.
• Carried out basic first aid and emergency care in critical situations.
• Helped the patient with physical exercise and recreational activities.
• Provided basic medical assessment based on patient presentation and advised the patient of a health concern, which was resolved due to good patient assessment, early recognition, and critical thinking.
• Cultivated an environment of care that enabled the patient's family to rest, providing emotional support and encouragement to the patient and their family.

Certified Personal Trainer / Nutrition Coach / Self-employed - Unstoppable Fitness - Cortez, CO

(2021-05 - 2024-05)

• Design fitness and wellness programs for individual client needs and performance ability.
• Modify and explain contraindicated movements for participants with a history of injury.
• Conduct physical fitness assessments for strength and cardiovascular training.
• Maintain records of physical performance, assessment information, and session attendance.
• Continue Education through CEUs and independent study of physical anatomy and nutrition.
• Rehabilitated a client from adverse effects of a sedentary lifestyle through encouragement, direction, planning, and accountability and saw marked improvement within 3-5 weeks.

Substitute Teacher - Trinity Lutheran Preschool - Cortez, CO

(2021-05 - 2022-03)

• Enhanced sanitation of the environment by the implementation of state regulations and requirements.
• Improved workflow by developing strategies and helped to establish a more child-focused facility.
• Followed classroom lesson plans laid out by lead teachers to continue student education and reinforce fundamental concepts.
• Requested as a substitute teacher by other teachers based on excellent and trusted performance.
• Supervised mealtimes and physical activities.
• Pursued further education in early childhood education and development through training courses.

Seasonal Volunteer photographer / Program Staff - San Juan Bible Camp - Mancos, CO

(2017-06 - 2017-06)

Volunteer Food Distributor - Good Samaritan Food Pantry - Cortez, CO

(2016-09 - 2017-09)

Bachelor of Science - Biology - Biola University (2025 - 2029-05)

Emergency Medical Technician – Advanced - Emergency Medical Services - Pueblo Community College (2022 - 2023)

Emergency Medical Technician – Basic - Emergency Medical Services - Pueblo Community College (2021 - 2022)

Personal Trainer Certification Course - Fitness and Health Coaching - National Academy of Sports Medicine (2021 - 2021)

Certified Nutritional Coach Course - Nutrition Coaching - National Academy of Sports Medicine (2021 - 2021)

High School Diploma - General Education - Aletheia Christian High School (2019 - 2019)