Michaela Pletin
HEALTHCARE IT | SYSTEMS INTEGRATION | DATA PRIVACY
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About
M.S. in Information Technology graduate with a B.S. in Psychology and hands-on experience in CRM implementation, user administration, staff training, and workflow documentation. Capstone research translated cognitive-fatigue and EHR workload evidence into system requirements for patient safety, privacy, and human review.
Experience
IT Systems & Operations Intern at i-GotFunded (2025-05 – 2025-08)
- Integrated Onyx IQ CRM into daily operations during rapid company growth; trained administrators on its use.
- Handled Google Workspace onboarding and profile administration as headcount grew.
- Recommended network security and attack-prevention practices for the office.
- Partnered with building and office administration on access security.
Teacher Assistant (Part-time) at Caritas Frankfurt (2020 – 2021)
- Cared for multilingual, multicultural children in daily learning and activities during COVID-19.
- Supported families from diverse backgrounds, helping bridge language and cultural barriers.
Education
M.S. in Information Technology – Atlantis University (2026-10)
B.S. in Psychology – Keiser University Flagship Campus (2021)
Graduate Coursework in Clinical Mental Health Counseling – Barry University (2021 – 2024)
