Micheal Peters

I’m a Quality Assurance and Business Analyst professional with over 10 years of experience testing web applications, analyzing workflows, and translating business needs into clear, testable requirements. My background includes manual testing, cross‑browser validation, defect analysis, and documenting processes that support both development and end‑user teams. I enjoy understanding how systems work, identifying root causes, and improving efficiency through structured testing and clear communication.

I’m looking for roles where I can contribute to product quality, support cross‑functional teams, and help deliver reliable, user‑focused solutions.

I have over a decade of experience across QA, business analysis, and technical support, working with web applications, WordPress platforms, and internal business systems. My work includes manual testing, workflow analysis, defect investigation, documentation, and collaborating with distributed teams. I combine hands‑on testing with process improvement and clear communication, giving me a strong hybrid QA + BA skillset.

I hold a B.S. in Computer Information Systems, providing a solid foundation in systems analysis, databases, and software concepts essential for QA and BA roles. I also have a B.A. in Media Production, which strengthens my communication, documentation, and user‑focused design skills.