Michelle Calhoun

Certified Phlebotomist with 17+ years of experience in Hospital, Outpatient and Clinical settings, proven ability to perform venipuncture and capillary draws with a focus on patient comfort and safety, skilled in specimen handling, processing and dedicated to maintaining high standards of accuracy, experienced in training new Phlebotomist and contributing to a positive patient experience.

Medical Laboratory Assistant/ Front Office at Baptist Medical Center Nocatee location (2023-08 – 2025-01)

• Performed venipunctures on all age ranges.
• Obtained difficult sticks.
• Processed lab specimens to be sent to Baptist Medical Center, Quest diagnostic and Lab Corp.
• Ability to communicate effectively with patients and other healthcare professionals.

Phlebotomist/ Laboratory Assistant at Honor Health Hospital (2021-11 – 2023-04)

• Ensuring proper patient identification and verification before each draw.
• Labeling specimens at patient bedside with patients' information.
• Adhering to infection control and safety protocols.
• Ensuring proper sterilization and disposal of contaminated materials.

Patient Service Technician at Laboratory Corporation Of American/Cigna Medical Group (2021-06 – 2021-11)

• Obtained and processed specimens from adults
• Collect and processed urine samples
• Administered Breathe Test
• Properly label each specimen
• Give instructions to collect and process stool and urine specimens.

Medical Assistant/ Phlebotomist/ Front Office at Clean slate Addiction Treatment Centers (2019-12 – 2021-04)

• Monitored clinic schedule for arrival of patients and room patients
• Schedule patients' appointments over phone and in person
• Answer high phone volumes, collect co-payments, verified patient insurance, up-date patient demographics in Athena and Ares
• Prior authorizations through cover my meds.
• Perform Phlebotomy, collect samples for urine drug screens and waived testing
• Ordered laboratory supplies, tray set up for vivitrol injections, open and close office procedures
• Float to different offices as needed
• Take vitals

Phlebotomist, Specimen Processors at Sonora Quest Laboratories- Contract (2018-11 – 2019-04)

• Obtained and processed specimens from all age ranges
• Collect urine for chain of custody and regular drug screens
• Administered Breathe and lactose test
• Proper labeling of each specimen
• Give instructions to patients to properly collect 24-hour specimens

Clinical Laboratory Assistant I at Arrowhead Hospital (2015-03 – 2018-11)

• Collected blood specimens from all age ranges throughout the hospital
• Assist Nurses with port draws, collect lab specimens in outpatient department
• Restocked inventory
• Updated patient information into E.H.R Cerner
• Label patient specimen
• Trained new lab assistants

Phlebotomist at Aerotek Medical Staffing Agency (2014-06 – 2014-10)

• Transport specimens to different areas of the laboratory
• Assist nurses with port draws and IV start-ups
• Obtained difficult sticks throughout the hospital
• Restock carts with supplies
• Used handheld medical device to properly identify and label specimens at patient bedside.

Laboratory Assistant I at Park Duvalle Community Health Center (2012-07 – 2013-03)

• Processed specimens from all three locations
• Processed specimens using Quest care 360 and All-scripts
• Obtained specimens from all age ranges, performed pregnancy test using urine and serum
• Update results in system for the doctor to review
• Performed CBC and CMP testing

Laboratory Technician at Laboratory Corporation / Prestige Medical Staffing Agency (2011-05 – 2012-06)

Floated to all lab corps patient service centers and in office phlebotomist stations throughout Louisville Kentucky. Worked in ob-gyn, Hepatitis and HIV Clinics, family practices, Gastroenterologist, podiatry, pediatric offices.

• Use of All-scripts to process specimens to be sent out to main lab

Phlebotomist at Tampa General Hospital (2008-06 – 2010-08)

• Obtain and process specimens from all age ranges, obtain difficult sticks, trained new phlebotomist on the floor and different departments of the hospital.

Certificate in Clinical Medical Assistant Program – Pima Medical Institute (2017-01 – 2018-12)

Certificate in Phlebotomist Technician Program – Technical Career Institute (1997-01 – 1998-12)

Highschool Diploma – Lindsey Hopkins Technical College (1994-01 – 1996-12)