Michelle Graves

Senior Supply Chain & Project Management professional with 16 years of experience driving efficiency, accuracy, and cost savings across large-scale logistics and warehouse operations. Proven track record managing over $80M in inventory with a 99%+ accuracy rate. Expert in materials management, cross-functional vendor coordination, and continuous improvement strategies for multi-billion-dollar projects.

Adept at leveraging advanced ERP systems to streamline processes, mitigate risks, and lead high-performing teams.

Lead Supply Chain Manager - WSP (Nevada Energy) - Nevada

(2022-05)

• Manage a team of Supply Chain Managers overseeing 16 material yards and 6 substations for a high-profile, $4B+ transmission project spanning 750 miles.
• Enforce strict contractor accountability and quality compliance in alignment with multi-million-dollar client contracts.
• Oversee daily inventory management, material handling, contractor inspections, and short/damaged material issue resolutions.
• Conduct detailed reporting, physical inventory counts, and data analysis to identify and eliminate supply chain inefficiencies.

Project Manager – Document Control - Power Engineers - Remote

(2022-05)

• Direct comprehensive document control operations for six complex substation projects.
• Serve as the central liaison between clients, contractors, and project engineers to accelerate RFI requests and submittals.
• Maintain flawless record-keeping across Procore and Power 360 platforms to track complex shop drawings from multiple external vendors.

Senior Inventory Control Manager - Interior Define - Multiple States

(2022-08 - 2023-04)

• Controlled over $7M in annual inventory across multiple facilities throughout the United States.
• Conceptualized and executed strategies that optimized logistics, reduced supply chain costs, and mitigated distribution risks.
• Engineered and deployed standardized inventory audit processes and cycle-counting procedures.
• Integrated NetSuite and Pinnacle tracking systems, dramatically increasing organization-wide visibility into real-time transactions.
• Collaborated closely with sales and merchandising teams to project consumer demand and navigate material shortages.

Inventory Control Manager - M&M Industries, Inc. - Tennessee

(2018-03 - 2022-08)

• Spearheaded departmental policies, auditing standards, and cycle count metrics for over $10M in annual inventory.
• Slashed inventory loss by 90% within the first year by eliminating systemic reporting and workflow errors.
• Decreased customer complaints by 50% through targeted quality control and enhanced order accuracy.
• Formulated warehouse capacity KPIs to maximize physical footprint and protect product quality during storage shifts.
• Recruited, trained, and mentored a high-performing inventory control and warehouse staff.

Materials Manager - WNA American Plastics - Tennessee

(2012-04 - 2018-03)

• Directed resource allocation and material workflows across three separate high-volume warehouses.
• Achieved a 75% reduction in shipping errors by championing lean continuous improvement strategies.
• Built and managed a dedicated team of 10 warehouse support professionals.
• Developed operational KPIs to closely track materials movement and resource consumption metrics.

Inventory Control Manager - Volkswagen Group of America, Inc. (via 3PL) - Tennessee

(2010-01 - 2012-04)

• Managed a 60-employee inventory and receiving division within a major Volkswagen automotive production facility.
• Decreased data entry errors by over 50% by designing and implementing a standardized systems training program for facility staff.
• Supervised receiving clerks to verify accuracy across all incoming materials and outgoing finished goods.
• Instituted daily first-in, first-out (FIFO) audits and structured cycle counting to quickly correct process bottlenecks.

Associate of Arts (AA) - Psychology - Dalton State College