GSOC Supervisor at Allied Universal (March 2025 – April 2026)
- Led a team of Operators to monitor global security for client company, ensuring 24/7 coverage and rapid incident response
- Handled scheduling and administrative tasks, optimizing team efficiency and reducing shift gaps
- Conducted regular audits related to global security operations, identifying and addressing compliance issues
Security Professional at Allied Universal (2025-01 – 2025-03)
- Collaborated with a team of security professionals to patrol a large campus, ensuring safety of all personnel, guests, and vendors
- Conducted regular inspections of critical infrastructure and reported findings promptly and in detail, supporting risk mitigation
- Handled all incidents according to instructions from superiors, maintaining compliance with security protocols
Security Command Center Operator at Allied Universal (Jan. 2024 – Dec. 2024)
- Monitored Dataminer, camera, and alarm systems, ensuring prompt response to security events
- Reported alarms to facilities and/or security supervisors as necessary, facilitating rapid resolution
- Gathered information from security officers and supervisors and compiled it into daily passdowns for effective shift transitions
- Filed reports properly, maintaining accurate and organized documentation
- Performed ServiceNow and EthicsPoint tasks in a timely manner, supporting compliance and incident tracking
- Monitored and modified badging access as needed and requested by the client, ensuring secure facility access
Security Officer at Allied Universal (Nov. 2023 – Jan. 2024)
- Patrolled the location regularly, deterring unauthorized activity and ensuring safety
- Monitored cameras and alarm systems to detect and respond to security incidents
- Maintained communications with the SCC and Supervisor, ensuring coordinated response to incidents
- Reported any alarms or unusual conditions, enabling timely intervention
- Completed and turned in daily activity reports, ensuring accurate recordkeeping
Security Command Center Operator at Securitas (May 2023 – Sept. 2023)
- Monitored and responded to all security, communications, and fire/life safety systems and alarms, ensuring rapid response
- Coordinated security patrols and received reports, maintaining situational awareness
- Documented all events, routine and unusual, supporting incident tracking and compliance
- Maintained control of and logged the use of equipment and keys, reducing loss and misuse
- Handled complaints and provided excellent customer service, enhancing client satisfaction
- Maintained clear and continuous communications with supervisors and rovers, ensuring effective team coordination
Security Specialist at Securitas (Feb. 2023 – May 2023)
- Patrolled building perimeters and garages, identifying and addressing security risks
- Reported all instances of property damage, vandalism, suspicious activity, or policy violations, supporting loss prevention
Event Security at Axis Security (Oct. 2022 – Jan. 2023)
- Provided customer service-oriented crowd management and security service for a variety of venues, ensuring guest safety.
