Michelle Jorgensen

Friendly and customer-focused bookseller, writer, and educator with a passion for connecting people with stories they'll love. Experienced in retail, teaching, editing, and publishing, with a strong background in recommending books, creating welcoming environments, and building meaningful relationships through conversation. Brings a warm personality, exceptional communication skills, and a genuine love of reading, tea, and community.

Retail Associate at Walmart (2017-01 – Present)

• Provide friendly, attentive customer service in a fast-paced retail environment.
• Help customers locate products and make purchasing decisions based on their needs.
• Maintain attractive, organized merchandise displays and restock inventory.
• Process transactions accurately while delivering a positive shopping experience.
• Support multiple departments, including assisting customers at the jewelry counter.
• Build rapport with customers through patience, professionalism, and genuine conversation.

Freelance Editor, Ghostwriter & Author at Remote (2024-01 – Present)

• Edit, ghostwrite, and develop long-form manuscripts for clients across multiple genres.
• Self-published original fiction, gaining firsthand knowledge of the publishing industry.
• Collaborate with authors to strengthen stories while preserving each writer's unique voice.
• Manage multiple creative projects while consistently meeting deadlines.

English Language Arts Teacher at Sterling Middle School (2022-08 – 2024-01)

• Fostered a love of reading through engaging classroom discussions and diverse book selections.
• Recommended novels tailored to students' interests and reading levels.
• Built welcoming classroom communities where students felt encouraged to share ideas and discover new books.
• Planned engaging literary activities that encouraged curiosity and discussion.

Peer Tutor & Copy Editor at University of Northern Colorado (2017-01 – 2022-12)

• Worked one-on-one with students to strengthen reading, writing, and critical thinking skills.
• Edited manuscripts for clarity, organization, and readability.
• Helped individuals discover confidence in reading and communicating effectively.

Bachelor of Arts in Secondary English Education – University of Northern Colorado