Michelle Patino

Sales and marketing professional with 5+ years of customer-facing experience across healthcare marketing consulting, luxury retail, and hospitality. Skilled in consultative selling, local SEO and Google Business Profile audits, and translating complex compliance and regulatory information into clear recommendations for business owners. A background in luxury fashion brings a strong understanding of brand identity, trends, and customer loyalty.

Currently completing a B.A. in Psychology with a minor in Marketing, applying insight into consumer behavior and decision-making to every client interaction.

Strategic Practice Advisor – Healthcare Marketing & Compliance Consulting at SmartSeed / ThriveMedix (2026-01 – Present)

• Generate new business through high-volume cold outreach to hyperbaric (HBOT) practices, chiropractors, and wellness clinics, booking qualified Zoom consultations
• Conduct SEO audits in Semrush, analyzing keyword rankings, organic traffic, backlinks, and competitor visibility
• Evaluate Google Business Profile listings and local search performance, including Google Map Pack rankings, reviews, and optimization gaps
• Co-lead client consultations with the compliance lead, presenting SEO findings, regulatory compliance reviews, and tailored service packages
• Research FDA enforcement trends and state-level HBOT legislation and translate them into clear talking points for clinic owners
• Manage an active prospect pipeline and develop cold call scripts, objection-handling frameworks, and territory targeting plans

Sales Associate, Women's Department at Bloomingdale's (2023-01 – 2026-12)

• Delivered personalized styling guidance and product recommendations in a high-end luxury retail environment
• Maintained expert knowledge of luxury and designer brands, seasonal collections, and emerging fashion trends
• Communicated brand identity and values to clients, strengthening brand loyalty and driving repeat business through clienteling
• Supported visual merchandising and floor presentation to reflect current trends and brand standards

Server / Bartender at Rive Bistro (2022-01 – 2024-12)

• Delivered prompt, knowledgeable service in a fast-paced environment, promoting daily menu and drink specials
• Collaborated with kitchen staff on timely delivery and trained new servers on restaurant policies and menu items

Server at Little Barn (2021-01 – 2022-12)

• Managed multiple tables during peak hours and developed upselling strategies that increased sales revenue and guest engagement

Receptionist at Advanced Dental Center (2020-01 – 2021-12)

• Welcomed patients, managed a high volume of incoming calls, and scheduled appointments across multiple patient calendars

Server / Barista at Sono Harbor Deli & Cafe (2018-01 – 2021-12)

• Provided exceptional customer service in a fast-paced dining environment

Bachelor of Arts in Psychology, Minor in Marketing – Southern Connecticut State University (2023-01)