Michelle Sanchez

Provided daily technical support to personnel by identifying issuers explaining solutions, and ensuring systems were operational. Assisted with training new team members on procedures, customer interaction, and equipment use. Maintained accurate documentation and accountability for equipment and tasks.

Communication specialist - Communication specialist

(2024-11 - 2031-10)

• Provided daily technical support to personnel by identifying issuers explaining solutions, and ensuring systems were operational.
• Assisted with training new team members on procedures, customer interaction, and equipment use.
• Maintained accurate documentation and accountability for equipment and tasks.
• Supported team operations by prioritizing requests and adapting to changing needs.

Customer service - McDonald - Cleveland TX

(2024-01 - 2024-05)

• Provided customer service daily helping resolve clients concerns
• Working with coworkers to make sure our job got done everyday

High School Diploma - Cleveland High School (2024-08 - 2025-05)

Certification - Phlebotomy certification - Cleveland TX (2024-08 - 2025-05)

Training - Technical communication and customer support training - Fort Gordon (2025)