Cashier at Circle K Gas Station (2016-12 – 2018-11)
- Processed customer transactions efficiently and accurately.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Collaborated with team members to ensure smooth operations.
Pilot catastrophe at Claim adjuster (2011-08 – 2014-08)
- Conducted pre-flight inspections to ensure aircraft safety and compliance.
- Operated various aircraft types under diverse weather conditions and environments.
- Communicated effectively with air traffic control during all phases of flight.
- Collaborated with crew members to execute standard operating procedures efficiently.
- Managed navigation systems to maintain accurate flight paths and schedules.
- Documented flight logs and maintenance reports for regulatory compliance.
- Reported maintenance issues discovered during pre-flight checks or while in flight to ground staff.
- Conducted pre-flight inspections of aircrafts' engines, fuel systems, instruments and other critical components.
Customer Service Representative at Verizon (2007-03 – 2010-08)
- Assisted customers with billing inquiries and service-related questions.
- Resolved customer complaints through effective communication and problem-solving skills.
- Provided technical support for cable and internet service issues.
- Collaborated with team members to enhance overall customer satisfaction.
- Managed high call volumes while maintaining a professional demeanor.
- Educated customers about new products and services available from the company.
Customer Service Representative at Comcast (2005-08 – 2007-01)
- Assisted customers with billing inquiries and service-related questions.
- Resolved customer complaints through effective communication and problem-solving skills.
- Provided technical support for cable and internet service issues.
- Collaborated with team members to enhance overall customer satisfaction.
- Managed high call volumes while maintaining a professional demeanor.
- Answered customer inquiries and provided accurate information regarding products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
