Michelle Wlotzko

Creative and passionate professional with over 4 years of Human Resource Generalist experience and proven record of managing and building relationships. Dependable and organized team player with the ability to communication effectively throughout an organization. Skilled at leveraging best practices to help businesses achieve their talent and growth objectives. Proficient with HRIS, applicant tracking, payroll processing, and onboarding.

Human Resources Generalist - R.A Jones - Covington, KY

(2024-01)

• Assist with employee relations
• Primary point of contact for employees
• Onboard new employees
• Assist in drafting and issuing disciplinary actions
• Assist with the day-to-day HR functions including benefits and payroll questions
• Conduct investigations as necessary
• Lead employee engagement committee

Human Resources Account Manager - Group Management Services - Columbus and Cincinnati, OH

(2019-04 - 2023-12)

• Managed 50 accounts annually
• Primary point of contact for business owners
• Create customized company handbooks
• Lead creation of job descriptions
• Assist in drafting and issuing disciplinary actions
• Assist with the day-to-day HR functions including
• Serve as the employee relations investigation subject matter expert

Customer Support Associate - Aerotek - Cincinnati, OH

(2018-08 - 2019-04)

• Answer inbound and outbound calls
• Enter backgrounds, schedule drug tests, and complete I9s as part of the onboarding automation process
• Maintain a role of being the first impression of Aerotek
• Responsible for working with six account managers
• Process payroll for my different account manager's contractors
• Process payroll for 128 contractors weekly
• Hire contractors in the system each week for the client that they were placed at

Administrative Assistant - Aerotek - Cincinnati, OH

(2016-02 - 2018-08)

• Answered inbound and outbound calls
• Entered backgrounds, schedule drug tests, and complete I9s as part of the onboarding automation process
• Worked with recruiters, account managers and contractors daily
• Interacted with contractors as they come in the office
• Maintained a role of being the first impression of Aerotek

Front Desk Receptionist - SNAAC - Cincinnati, OH

(2015-11 - 2016-11)

• Assembled dealership applications, conducted applicant background checks, processed return mail, worked on special projects as directed, answered inbound calls, grant building access to non-employees, and welcomed applicants and other company guests
• Edited and updated customer address information in company database
• Completed background checks and other human resource administrative responsibilities
• Bronze star award recipient for diligently completing research and helping implement SNAAC's employee discount program

Customer Service Representative - SNAAC - Cincinnati, OH

(2015-06 - 2015-11)

• Answered inbound calls pertaining to customer accounts and place outbound calls to verify customer information
• Quickly responded to customer phone inquiries while accurately entering information into customer database
• Excellent at multi-tasking and time management skills

Administrative Assistant - Marshall University HELP Program - Huntington, WV

(2013-08 - 2015-05)

• First point of contact for students, parents, and staff as they enter the facility
• Answer and direct incoming phone calls to appropriate staff members
• Collect and distribute incoming and outgoing mail
• Collect and distribute correspondence, exams, etc., to departments throughout the campus
• Assemble manuals for all incoming freshman
• Assist in coordinating student, parent, and staff events throughout the year

Bachelor of Art - Business Management - Marshall University