Micki Tucker

Provide support for wage and salary programs, position audits, jobs evaluations, and recommend action(s) concerning appropriate compensation levels. Develop and revise job descriptions, assist with conducting wage and salary surveys and market analyses. Assist with processing wage and salary changes resulting from merit increases, promotions or other job changes, or market adjustments.

Assist in determining eligibility for participation in compensation programs, such as merit increase plans, monitoring programs for compliance with federal, state, and local legislation.

Compensation Specialist at Kennesaw State University (2022-06 – Present)

Provide support for wage and salary programs, position audits, jobs evaluations, and recommend action(s) concerning appropriate compensation levels. Develop and revise job descriptions, assist with conducting wage and salary surveys and market analyses. Assist with processing wage and salary changes resulting from merit increases, promotions or other job changes, or market adjustments.

Assist in determining eligibility for participation in compensation programs, such as merit increase plans, monitoring programs for compliance with federal, state, and local legislation.

Human Resource Coordinator at Kennesaw State University (2021-07 – 2022-06)

Provide comprehensive support to the human resources team and assigned unit(s), ensuring efficient HR operations. Coordination of HR processes, handling administrative tasks, on/off boarding employees, HRIS management, workers’ compensation, unemployment inquiries, providing general guidance on policies and procedures and other related HR functions and special projects. Serves as first point of contact for initial questions for designated unit(s).

Ensures compliance with university, state, federal and other regulatory rules, policies and procedures. Maintains a high level of accuracy, timeliness, and confidentiality. Serve as a crucial role in facilitating effective communication and service delivery within the HR department and to the university community.

HR Employee Data Specialist at Kennesaw State University (2014-04 – 2021-07)

Provide comprehensive support to the HRIS (Human Resources Information Systems) team ensuring efficient HR operations. Responsible for data-related activities including data entry, data cleanup, audits, and validation for all employees in the HR management system and related programs. Responsible for the input of employee data and verifying entries against supporting documentation, executing basic reports or queries, and validating output against system data.

Follow established procedures for the management of employee records or other related HR data. Transfers paper documents from multiple sources into digital format, uploading to the electronic personnel file system ensuring accurate indexing. Ensures compliance with university, state, federal and other regulatory rules, policies, and procedures.

Maintains a high level of accuracy, timeliness, and confidentiality. Crucial role in facilitating effective communication and service delivery within the HR department and to the university community.

Senior Network Specialist at Sprint LDD (1995-01 – 2004-08)

January 1989-1995-Contractor with Thornton Telcom and ATC before hiring w/Sprint

• Network Installation, configure, test and turn-up telecommunication equipment
• Lead hiring, training and development of contractor employees to meet project demands
• Manage scheduling of projects, crews, equipment and materials to ensure timely delivery
• Manage travel and work expenses
• Create MOP=Method of Procedure-Auto CAD
• Create and work jeopardy tickets for network down time
• Provide engineers, upper management and site techs with updated work reports
• Adhere to all safety protocols, OSHA standards, and Netcom quality control procedures
• Maintain company vehicles, testing equipment and tradesman tools (calibration verification)
• Training site technician
• Conduct field service task, site survey, equipment setup
• In-depth knowledge of fiber optic splicing techniques, equipment and industry standards
• AC and DC power experience
• Cable Management, QC inspection, Overhead Cable Racking and Computer Raised flooring
• Troubleshoot, resolve, repair and install complex fiber optics systems
• Engineer network configurations, Call Center Support, Specification Creation
• Assists business areas with creating test plans and coordinating User Acceptance Testing Documentation Facilitates new project request evaluation with functional and technical team leaders
• Recognition: Sprint Value Excellence Exceptional Customer Service, Work Smart, Work Carefully Certification of Appreciation, Certification of Appreciation Reduce/elimination of work errors

B.S. in Industrial Engineering w/ Minor in Management + Six Sigma Certified Management

CFOT-Certified Fiber Optic Technician + CFOS/S-Specialist Splicing + CFOS/T-Specialist Testing