Miguel Albarran

Dedicated customer service professional with over 8 years of experience in retail and banking environments. Proven expertise in asset safeguarding and cash handling while ensuring top-notch customer interactions. Recognized for exceeding sales goals and effectively training new team members.

Possesses excellent organizational and communication skills, enabling the delivery of quality service efficiently. Committed to leveraging experience and skills to add value to future roles and enhance customer satisfaction.

Main Banker - Rivers Casino - Des Plaines

(2022-07 - 2026-02)

• Safeguarded company assets through diligent monitoring and secure handling.
• Executed seamless transactions in a high-volume, fast-paced environment by providing accurate cash exchanges for receipts.
• Verified customer state and federal IDs to ensure compliance with regulatory standards.

Flagship Sales Representative - At&t - Chicago

(2018-09 - 2021-07)

• Assisted guests with their wireless service needs, delivering exceptional customer service at the flagship store in downtown.
• Maintained a pristine retail environment to enhance customer attraction and retention.

Team Lead - MarketSource (Target Mobile) - Chicago

(2015-08 - 2018-09)

• Restocked merchandise and efficiently handled product receiving and inventory organization.
• Trained new personnel on all Target product offerings, ensuring knowledge transfer and operational efficiency.
• Educated guests about the various services provided by Target to enhance their shopping experience.

Assistant Manager - Cricket Wireless - Chicago

(2014-02 - 2015-07)

• Surpassed sales goals through strategic growth initiatives and demonstrated professionalism.
• Trained new personnel on Cricket's product offerings, enhancing team knowledge and capacity.
• Informed customers about the various services available upon signing up with Cricket Wireless.

Sales Assistant Manager - Mobile Gateway - Chicago

(2014-02 - 2015-07)

• Assisted guests with their wireless service needs, devising tailored solutions to meet individual customer requirements.
• Maintained an orderly and attractive facility to draw in customers and enhance the shopping experience.

High School Diploma - Foreman High School (1999 - 2003)