Mika

Operations-focused hospitality professional with experience leading high-volume food and beverage service across front- and back-of-house teams. Known for keeping service running smoothly through staff coaching, shift coordination, inventory and vendor management, cash controls, and fast resolution of guest issues. Brings bilingual English-Spanish communication, strong service standards, and a hands-on approach to team and guest support.

Food & Beverage Supervisor - Under Canvas - Big Water, UT

(2024-02)

• Kept front- and back-of-house service running smoothly during peak seasonal shifts by coordinating daily food and beverage operations and team execution
• Improved day-to-day execution by coaching staff on service standards, drink preparation, and safety practices
• Reduced the risk of service delays by coordinating inventory, vendor orders, and restocking needs
• Protected guest satisfaction by resolving issues quickly and professionally while reinforcing brand standards

F&B Assistant Manager - Copper Mountain - Cooper Mountain, CO

(2025-11 - 2026-02)

• Supported uninterrupted resort food and beverage operations by managing inventory levels and supplier coordination
• Delivered organized large-group events by planning setup and managing service flow to meet quality expectations
• Improved event execution by directing staff rotation and keg handling during service and breakdown
• Kept opening and closing operations accurate and on schedule through cash handling, deposit preparation, and end-of-day reporting

Head Cocktail Server - Xanterra South Rim - Grand Canyon, AZ

(2023-05 - 2024-02)

• Strengthened service consistency in a fast-paced, high-traffic environment by leading cocktail service and guiding team execution
• Kept floor service running smoothly by coordinating shift coverage and daily floor responsibilities
• Supported guest satisfaction during high-volume service by managing large parties and special requests with calm efficiency
• Maintained accurate end-of-shift reconciliation by processing cash transactions correctly and following company policy

Bartender - Allora's - Palm Beach Gardens, FL

(2022-01 - 2023-05)

• Maintained service quality in a high-volume environment by preparing and serving beverages efficiently
• Helped create a welcoming guest experience through friendly, professional customer service
• Supported accurate closeouts and stock control by completing opening and closing procedures, cash handling, and inventory counts
• Kept service moving during busy shifts by managing multiple priorities with a professional approach

Post Closer / Real Estate Assistant - Mathison Whittles, LLP - Palm Beach Gardens, FL

(2015-12 - 2023-01)

• Reduced file errors and compliance risk by reviewing closed mortgage loans in Landtech for completeness, accuracy, and regulatory alignment
• Supported timely closings by preparing final title policy files, recording documents, and drafting reports and memos in Landtech and Proplogix
• Supported right-of-way project work by coordinating records, documentation, and filing needs to keep project materials organized and accessible

Some College - Paralegal Studies - Palm Beach State College