Mikaela Haller

Compassionate and detail-oriented healthcare professional with over six years of experience providing exceptional patient care in a fast-paced orthopedic setting. Known for building strong relationships through empathy, clear communication, and a commitment to helping others. As a Certified Health Coach, I am passionate about supporting individuals in achieving lasting health and wellness through education, encouragement, and personalized guidance.

I thrive in collaborative environments, adapt quickly to new challenges, and am eager to contribute my strong organization, interpersonal, and problem-solving skills to a mission driven team.

X-Ray Assistant at Central Indiana Orthopedics (2019-07 – Present)

• Serve as a trusted first point of contact for patients, handling intake, communication, and care coordination for a high-volume orthopedic clinic.
• Guide patients through imaging procedures and next steps, ensuring clarity, and giving support in every interaction
• Coordinate communication between clinics, technologists, and patients to ensure timely, accurate, and seamless care
• Triage inbound patient and staff inquiries, escalating issues appropriately to ensure efficient resolution
• Improve patient flow efficiency by reorganizing scheduling and intake communication, reducing wait times and confusion
• Handle inbound daily calls from clinic staff and patients, balancing multiple priorities, while still maintaining efficient responses to patient inquiries

Health Coach at Independent Health Coach (2024-08 – Present)

• Partner with clients to set personalized wellness goals focused on stress management, lifestyle balance, and sustainable habit change
• Guide individuals through mindset and behavior transformation using motivational interviewing and active listening techniques
• Provide education and accountability to help clients make informed, empowered choices for their physical and emotional well-being
• Support clients navigating chronic or rare health conditions, helping them develop confidence and resilience
• Track client progress and maintain detailed notes to ensure continuity, personalization, and measurable outcomes

Lead Event Coordinator at Selah Events (2020-11 – Present)

• Manage all aspects of client experience from initial consultation through day-of execution for weddings and milestone events
• Coordinate logistics, vendor communications, and schedules across multiple stakeholders in fast-paced, high-pressure environments
• Serve as the primary liaison between clients, vendors, and internal teams to ensure expectations are met and exceeded
• Build trusted client relationships by active listening, managing expectations, and delivering calm, confident guidance under pressure.
• Execute administrative duties like contract signings, fee collections, meetings with team members, and scheduling of client meetings.

Sales Consultant at Shea's Diamonds and Personal Jeweler (2019-10 – 2020-02)

• Supported clients through high-stakes purchasing decisions by combining active listening with product expertise
• Strenghtened long term customer relationships, resulting in repeat sales and positive word-of-mouth referrals
• Supported the owner with marketing and promoting products through social media and in-person outreach

Sales Consultant at Ashcraft Jewelers (2017-05 – 2017-08)

• Consulted over 50 customers daily on the current product offerings and any special deals
• Mastered product knowledge of the entire Ashcraft portfolio and assisted owner with over $2,000,000 in total sales
• Guided customers through their decision-making process, which resulted in being personally responsible for over $20,000 in new revenue during my tenure

Bachelor of Science in Sports Management – Indiana Wesleyan University (2019-04)