Passionate, hardworking, and results-driven professional with organizational and office administration experience
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Passionate, hardworking, and results-driven professional with four years of combined experience in providing organizational support and office administration; strong organizational, communication, and customer service skills with the competence to handle day-to-day operations and business processes; an active volunteer who possesses first-rate interpersonal skills, collaborative mindset, and ability to handle multiple tasks with ease. Professional, volunteer, and resident experiences serving the refugee and immigrant communities of Northern Africa, Sub-Saharan Africa, Asia, and the Middle East
Case Aide- Refugee Youth - Catholic Charities Diocese of Charlotte - Charlotte, NC (2021-04) - Participated in the assessment of clients' needs, enrolls clients in school and youth program - Participated in the maintenance of case files and records - Prepared and maintained statistical records and required documentation as directed - Made home visits with refugee youth and their parents as needed - Consulted and conducted follow-ups with the appropriate school personnel as needed - Liaise between client's families and schools - Client education referrals to public and private schools - Referred and Managed Scholarships for 50 students to private school - Organized and Led Activity programming for Elementary and Middle AmeriCorps Access Program Assistant - Catholic Charities Diocese of Charlotte - Charlotte, NC (2019-08 - 2020-09) - Recruit, train, and manage volunteers to assist with the Youth Program (22,423 hours served by 365 volunteers) - Plan, lead, and oversee youth after-school activities - Enroll students/families in youth educational services - Maintain service documentation and reports - Participate in outreach activities to engage community members - Provide assistance to students through homework and tutoring - Engage parents and teachers on students' progress - Educate parents on U.S. cultural norms - Assisted and resettled 643 refugees
Crew Worker - MID Enterprises LLC - Knightdale, NC (2015-12 - 2018-11)Supported day-to-day operations of the store and adhered to store rules and policies - Assisted in loading and unloading of inventories - Assembled office furniture for display Southern Region Office Intern (Unpaid) - Phelps Stokes Fund - Winston-Salem, NC (2011-08 - 2012-03) - Hosted the State Department International Visitors Program - Analyzed processes, and the formulation of a USAID Education Grant - Participated in the NC Student International Leadership Conference (NCSILC) at Elon University - Liaised and collaborated with teams in completing projects
Training Programme - United Nations Young Leaders Online Training Programme (2022-07 - 2022-08) Geneva, Switzerland
Bachelor of Arts - Political Science - Winston-Salem State University (2012-12) Winston-Salem, NC