Manager of Administration Services, Faculty of Human & Health Sciences (Regional Campuses) at University of Northern British Columbia (2026-03 – Present)
- Provide operational and administrative leadership supporting academic programs and faculty across regional campuses.
- Oversee administrative services, processes, and resource coordination to support student and faculty needs.
- Support budgeting, planning, and operational decision-making within a multi-campus environment.
- Contribute to a student-centred service approach that enhances access, engagement, and overall experience.
- Maintain relationships with internal interest holders and community partners to support regional program delivery.
Executive Assistant to City Manager, Mayor & Council at City of Terrace (2023-07 – 2026-03)
- Supported senior leadership and elected officials in a complex public-sector environment, contributing to strategic planning, governance, and organizational priorities.
- Coordinated Council processes, including agendas, briefings, and official records, ensuring accuracy, transparency, and alignment with legislative requirements.
- Acted as a key liaison between leadership, staff, and the public, fostering effective communication and interest holder engagement.
- Supported public engagement initiatives and civic events, strengthening community relationships and institutional trust.
- Managed confidential communications and sensitive issues with discretion and sound judgement.
- Interpreted and applied policies, procedures, and governance frameworks to support effective decision-making.
Community Outreach / Caseworker at Taylor Bachrach, Member of Parliament (2023-03 – 2023-07)
- Led community outreach and engagement initiatives, strengthening relationships with diverse interest holders and community organizations.
- Advocated for constituents by navigating complex federal programs and services, ensuring responsive and client-centred outcomes.
- Managed sensitive and high-volume casework requiring discretion, empathy, and problem-solving.
- Represented the office at public events, reinforcing visibility, accessibility, and community connection.
Financial Officer at Ksan Society (2022-11 – 2023-03)
- Oversight of accounts payable and accounts receivable
- Monthly reconciliation of all company accounts
- Development and implementation of updated accounting processes
- Financial reporting
- Budget development and monitoring
Supervisor of Security & Finance at Northwest Regional Airport Terrace-Kitimat (2015-03 – 2022-05)
- Provided leadership in a unionized environment, supporting labour relations, collective bargaining, and contract administration with CUPE Local 2012-02.
- Led employee relations processes, workplace investigations, conflict resolution, and performance-related matters.
- Oversaw multi-functional operations including finance, security, compliance, and interest holder relations.
- Participated in budget development and effective resource allocation.
- Developed and implemented key operational programs, including the Airport Security Program, Security Training Program, and Restricted Area Pass Program.
- Collaborated with regulatory agencies, including Transport Canada, ensuring compliance and operational readiness.
- Built and maintained relationships with tenants, contractors, and external partners to support service delivery and operational effectiveness.
- Maintained on-call leadership responsibility for emergency response and incident management.
