Mike T.
Channel Account Manager | Key Account Manager | LATAM Commercial Strategy
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About
Bilingual commercial professional with 7+ years of experience owning strategic accounts, building revenue growth plans, analyzing performance indicators and coordinating cross-functional execution across complex retail and wholesale channels. Strong fit for partner-led growth roles requiring territory planning, stakeholder management, account mapping, pipeline discipline and executive-ready communication. Ready to apply proven customer development and commercial rigor to a high-growth cybersecurity SaaS environment.
Experience
Key Account Manager at Colgate-Palmolive (2022 – 2025)
- Owned strategic key accounts across wholesale and self-service retail channels, aligning customer plans with category and portfolio priorities.
- Built commercial growth plans that delivered sustained double-digit sales growth for four consecutive years.
- Used GTN, P&L and sales indicators to support forecasts, investment decisions and customer negotiations.
- Coordinated cross-functional execution with internal teams to improve coverage, product availability and account performance.
- Strengthened senior customer relationships through recurring business reviews, issue follow-up and clear action plans.
Customer Development Executive at Colgate-Palmolive (2019 – 2022)
- Managed wholesale customers across Monterrey, Reynosa and Nuevo Laredo, balancing growth, execution and relationship management.
- Developed customer plans to increase category participation, improve market share and expand portfolio presence.
- Created digital growth campaigns and local business formats to accelerate customer adoption and commercial execution.
- Partnered with field and internal stakeholders to resolve account needs, track initiatives and maintain execution discipline.
Junior Sales Executive at BlueJacket (2018 – 2019)
- Analyzed category performance and created commercial reports to track results, risks and account-level opportunities.
- Supported business reviews with sales information, indicators and recommendations for commercial teams.
Retail Channel Intern at Soriana (2017 – 2018)
- Supported commercial analysis for the self-service retail channel and generated reporting for business decisions.
Operations Process Intern at FEMSA Comercio (2016 – 2017)
- Generated strategic information to support business project management and operational improvement initiatives.
Quality Control Intern at General Electric (2015 – 2016)
- Managed supplier communication for material rejections, replacements and follow-up while supporting quality incident tracking.
Education
B.S. in Industrial and Systems Engineering – Tecnologico de Monterrey (2012 – 2017)
