Software Quality Assurance Professional
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Greetings,
With over 30 years of experience in the software industry, I am confident in delivering high-quality solutions and optimizing processes to ensure seamless user experiences in diverse software environments.
Throughout my career, I have demonstrated my expertise in Quality Assurance testing by progressing through every level, from Tester to Director. This versatile experience has allowed me to contribute to various projects, ranging from educational applications for children to AAA game titles for major publishers. My work has also been recognized and honored with the NASA Technical Innovation Award at NASA/JPL, with my work displayed at the Smithsonian Air and Space Museum in Washington, D.C.
My technical expertise includes ITIL certifications, proficiency in programming languages such as Python and SQL, and experience with methodologies like Agile, Scrum, and Waterfall. I am also well-versed in automation tools like Test Complete, Selenium, and QuickTest Pro, as well as applied testing methods like API/Postman, Black/White Box, and Android/iOS.
In my role as a Senior Quality Assurance Lead at Marriott International, I have propelled enterprise application transitions and quality assurance strategies within a global IT ecosystem. I have spearheaded an enterprise-wide initiative to evaluate automated testing frameworks, resulting in improved corporate QA standards. I have also transformed the QA process by integrating planning and development meetings, reducing prep time and increasing productivity.
Additionally, I have revitalized the QA team and authored a groundbreaking Gap Analysis report that provided critical insights to executive leadership.
As a Senior Quality Assurance Lead and Onboarding & Training Manager at Brazen Technologies, Inc., I have established and implemented a QA process for a fast-growing startup, resulting in increased efficiency and a 500% increase in team members. I have also renovated QA training into a new function, leading to consistent influxes of 3-6 new hires per week during unprecedented company growth. Furthermore, I have initiated organization-wide collaborative testing sessions to bolster cross-departmental engagement and achieve maximum product coverage.
In my previous role as a Senior Quality Assurance Engineer at the United Brotherhood of Carpenters, I shaped innovative QA frameworks to enhance software reliability. I delivered user-centric feature prioritization through strategic customer engagement. I also implemented enterprise-grade QA and process optimization plans to enhance team collaboration and software delivery timelines.
I am confident that my skills and experiences have prepared me for success in the role. I am excited about bringing my expertise to your team and contributing to your mission of delivering high-quality solutions.
Thank you for considering my application. I look forward to discussing how my skills and accomplishments align with the needs of the team. Please find my attached resume for your perusal.
Sincerely,
Experienced Software Developer with over 30 years specializing in Quality Assurance management and testing. Proficient in ensuring software reliability and performance through meticulous testing methodologies. Known for delivering high-quality solutions, optimizing processes, and ensuring seamless user experiences in diverse software environments.
Attended and graduated from Pasadena City College, California State University - Los Angeles, and California State University - Fullerton
