Mikel Valdez

Dynamic and results-driven professional with over 10 years of experience in sales, customer service, and warehouse operations. Known for strong communication skills, adaptability, and leadership capabilities. Passionate about delivering exceptional customer experiences and optimizing workflows. Adept at balancing operational efficiency with a customer-first mindset, with a creative and energetic approach to problem-solving and team motivation.

Forklift Operator - Lg Resources - Salt Lake City, UT

(2024-11)

• Operate stand-up and sit-down forklifts for loading, unloading, order picking, and replenishment.
• Ensure timely and accurate shipping and receiving processes.
• Maintain organization and safety in warehouse operations.

Asistant Manager - Smoke Zone - West Jordan, UT

(2024-03 - 2024-11)

• Oversaw daily store operations, including opening and closing procedures, cash handling, and sales tracking.
• Managed inventory, restocking, and store cleanliness.
• Contributed to monthly sales growth through customer engagement and upselling.

Gear Advisor/Sales - Musicians Friend - Draper, UT

(2023-07 - 2024-03)

• Provided expert product advice and solutions to musicians and producers.
• Consistently exceeded sales targets through effective communication and product knowledge.
• Handled customer service inquiries across phone, email, and in-person with professionalism and speed.
• Worked cross-functionally to meet business goals and foster repeat customer relationships.

Forklift Operator - Alta Paints & Coatings - Bountiful, UT

(2023-02 - 2023-07)

• Safely loaded and unloaded materials using forklifts and pallet jacks.
• Maintained clean and organized work environment.
• Inspected shipments and secured loads to prevent damage and ensure compliance.

Foreman - Innovative Excavation - Bountiful, UT

(2018-07 - 2020-12)

• Supervised excavation teams and enforced safety protocols.
• Scheduled work sites, conducted inspections, and managed client communications.
• Operated forklifts during winter months for sister company, Salt Depo.

Bachelor of Science - Music Production - Los Angeles Film School (2026-02)