Lead Consultant at MBTJ Consulting (2025-01 – Present)
- Spearheaded the development of a Data Privacy SaaS tool, achieving GDPR and NDPR compliance benchmarks.
- Advised SMEs on digital transformation strategies, increasing operational efficiency by up to 35%.
- Conducted privacy impact assessments and policy implementation for three tech startups across Nigeria.
Management Associate & Product Manager at FirstBank Nigeria (2024-01 – 2024-12)
- Led strategic initiatives to streamline operations, reducing process turnaround time by 25% in Retail Banking.
- Successfully rotated across Corporate Banking, Risk, and Operations, developing actionable insights for client lending solutions.
- Optimized workflow systems in the Operations unit, cutting operational costs by 12%.
IT Cybersecurity Product & Data Privacy Manager at Ecobank Nigeria (2023-01 – 2023-12)
- Conducted third-party vendor security risk assessments and ensured full regulatory compliance.
- Built and maintained incident response playbooks, reducing security breach resolution time by 30%.
- Delivered cybersecurity awareness programs that improved employee phishing test scores by 42%.
CX Product Manager at Ecobank Nigeria (2019-01 – 2023-12)
- Increased revenue by $1M through strategic customer experience interventions.
- Introduced JIRA and agile processes, enhancing feature delivery by 20% across 5 product teams.
- Oversaw redesign of CX and SOP frameworks in collaboration with sales, finance, and operations.
Graduate Product Analyst at Ecobank Nigeria (2018-01 – 2019-12)
- Led usability testing on major digital channels, improving UX satisfaction ratings by 35%.
- Managed ideation-to-launch of 3 digital financial products with stakeholder alignment and reporting.
Growth Manager at T.A. Adoka Vitamin Water (2018-01 – 2018-12)
- Orchestrated a product relaunch that reversed declining sales, boosting performance by 42%.
- Delivered a data-driven marketing strategy, increasing customer acquisition by 50%.
Data Analyst at IITA (2018-01 – 2018-12)
- Implemented digital field tools, cutting data transcription costs by 20%.
- Analyzed crop data sets to inform research funding and improve food security insights.
