Senior Fleet Technician/ Area Market Manager - Fluid Truck - Boston, MA
(2021-04 - 2024-10)
- Deployed and configured telematics hardware across a 140+ vehicle fleet, enabling real-time GPS tracking and data analytics for operational efficiency.
- Installed decals and fleet numbers on vehicles.
- Achieved and sustained a 100% compliance rate on all mandatory monthly vehicle inspections, mitigating significant safety and regulatory risks for the company.
- Oversaw the operational readiness and profitability of a $6M+ asset portfolio, ensuring 100% vehicle availability for revenue-generating activities.
- Assessed body damage on vans and assigned tasks to vendors.
- Maintained communications with fleet management.
- Dropped off/ picked up vehicles at repair shop.
- Created body/ mechanical issues and or service entries using software.
- Heavily dealt with logistics centers and amazon dsp's.
- Did trouble shooting on telematics and fixed/ or replaced wiring as necessary.
- Scanned obd2 port for trouble codes.
- Patched tires, replaced mirrors, bulbs, latches, and other commonly broken items.
- Maintained communication via slack.
- Spearheaded the launch of the Boston market from inception to operational maturity, establishing all processes for fleet maintenance, vendor management, and compliance, forming the blueprint for subsequent market expansions.
- I was responsible for training new fleet technicians.
- Launched new markets.
- Deployed as a subject-matter expert to underperforming markets to diagnose operational deficiencies, implement corrective actions, and train new Fleet Technicians, elevating overall regional performance.
- Mentored new fleet techs.
- Ensured 100% regulatory compliance for a 140-vehicle fleet by meticulously managing all state registrations and renewals, mitigating legal and financial risk for the company.
- Did routine cleaning if needed to keep vehicles in A1 status.
- Used software to send programming codes for telematics devices.
- Worked closely with telematics team to diagnose and trouble shoot codes.
- Optimized a critical inventory of high-use repair parts, implementing a just-in-time stocking system that reduced inventory carrying costs.
- Helped create more structure around my position.
- Partnered closely with the Territory Sales Manager to ensure fleet availability and vehicle condition directly supported sales targets and customer satisfaction goals, contributing directly to revenue growth.
Uber/Lyft Driver - Uber/Lyft - Boston, MA
(2018-12 - 2024-10)
- Safe Operation of a motor vehicle.
- Navigation through traffic and urban environments.
- Vehicle Maintenance (Brakes, Oil Changes).
- Maintaining MA Dept. of Utilities Certification.
- Pass Several Background check Per Year.
- Maintain a high rating riders.
- Follow laws of roadways.
- Obtain special vehicle inspection for ride share
Delivery Driver - Marty's Fine Wines - Newton, MA
(2018-06 - 2019-12)
- Deliver Liquor order to customers utilizing the Drizly App
- Stock Shelves with beer products.
- Answer Customer inquiries about products.
- Assist customer with carrying out orders.
- Deliver Large orders to events.
- Deliver Quality Customer service.
- Operate various vehicles in a safe manner.
- Transfer products to various Marty's branches.
- Use a handheld radio.
Computer Shop Technician - Brena's PC shop - Pasig City
(2017-10 - 2018-06)
- Maintain overall cleanliness of shop.
- Repair any hardware/ software issues.
- Purchase parts in relation to problem PC's.
- Help people with printing jobs ie resumes.
- Open and close the business daily.
- Monitored the CCTV
Contractor Driver - FedEx - Biddeford, ME
(2017-05 - 2017-10)
- Operate a large delivery delivery truck.
- Delivered to a military base (requires special clearance).
- Sorted out packages in the morning according to order of route.
- Cleaned vehicles daily and performed safety checks.
- Established good working relationships with regular customer.
- Performed customer pick ups.
- Utilized a scanner and a package manifest to insure accurate delivery.
Trash Truck Driver - Ocean State Rubbish Removal - Sanford, ME
(2017-03 - 2017-04)
- Perform Visual Safety Checks of trash truck.
- Fill out a check list daily with any defects found.
- Communicate with Headquarter in regards to Customer Accounts.
- Drive particular routes daily and perform duties there.
- Operate hand switch on the back of the truck truck.
Pharmaceutical Courier - Granite State Shuttle Service - Dover, NH
(2014-12 - 2017-03)
- Ensure correct load count of pharmaceuticals.
- Daily Inspection of work vehicles.
- Communicating with dispatch center to coordinate stops.
- Completing various paper work throughout the day.
- Operate under tight time constraints.
- Effectively work with pharmacists to resolve any issues.
Machine Operator - Technical Needs - Portsmouth, NH
(2014-06 - 2014-12)
- Machine operator at Vygon Usa.
- Feed plastic and paper into machine.
- Set speeds on machine for optimal performance and quality.
- Insure clean print on all pouches and good seals on packages.
- Changeover machines to different molds.
- Make sure products are checked with quality control.
Machine Operator Through Contitech Thermopol - Coworx Staffing - Dover, NH
(2013-03 - 2014-06)
- Robot operator and minor maintenance.
- Worked at Spray Me Inc. refurbishing Comcast cable box covers.
- Operated a metal stamping machine through GM Nameplate.
Outdoor Painter - COLLEGE PRO INC - Woburn, MA
(2012-06 - 2012-10)
- Paint customer homes.
- Discuss different paint color schemes with customers.
- Properly dispose of paint chips from scraping the old paint off.
- Insure three points of contact to insure safe ladder usage.
- Properly clean brushes and paint materials.
- Keep a solid point of contact between customer and project manager/franchise owner operator.
Delivery Personel - D-Boys Maytag - Brighton, MA
(2011-08 - 2012-03)
- Load and unload trucks, vans, or automobiles.
- Inspect equipment for wear and for conformance to specifications.
- Kept the items in the store clean.
- Maintained cleanliness of the work truck and other vehicles.
- Examine freight to determine loading sequences.
- Delivering and installing various kitchen and household appliances.
Non Conveyable Order Filler - Walmart Distribution Center - Raymond, NH
(2009-08 - 2010-07)
Take actions to avoid potential hazards and obstructions, such as utility lines, other equipment, other workers, and falling objects.
- Lifted freight upwards of 150 pounds manually.
- Learn and follow safety regulations.
- Transfer finished products, raw materials, tools, or equipment between storage and work areas of plants and warehouses, by hand or using hand trucks or powered lift trucks.
- Examine and inspect stock items for wear or defects, reporting any damage to supervisors.
- Remove completed or defective products or materials, placing them on moving equipment such as conveyor in specified areas such as loading docks.
- Place merchandise on conveyors leading to wrapping areas.
- Obtain merchandise from bins or shelves.
- Neatly wrapped each pallet top to bottom.
Customer Account Representative - Rent-A-Center - Portsmouth, NH
(2008-03 - 2009-08)
- Greet customers and discuss the type, quality and quantity of merchandise sought for rental.
- Answer telephones to provide information and receive orders.
- Advise customers on use and care of merchandise.
- Rent items, arrange for provision of services to customers and accept returns.
- Prepare rental forms, obtaining customer signature and other information, such as required licenses.
- Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, and brakes, to ensure that vehicles are in proper working condition.
- Obey traffic laws, and follow established traffic and transportation procedures.
- Prepare merchandise for display, or for purchase or rental.
- Inspect and adjust rental items to meet needs of customer.
- Delivered merchandise to customers' homes.
- Performed under pressure (met deadlines/credit numbers)
- Read maps, and follow written and verbal geographic directions.
- Turn in receipts and money received from deliveries.
- Report any mechanical problems encountered with vehicles.
- Report delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios.
- Explain rental fees, policies and procedures.
Mailroom Clerk - Adecco - Dover, NH
(2007-08 - 2008-03)
- Stocked insurance forms to machine operators.
- Disposed trash and heavy use of trash compactor.
- Maintained cleanliness of the stockroom.
Stock Personnel - CVS - Framingham, MA
(2006-06 - 2007-02)
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishments.
- Maintain clean and orderly checkout areas.
- Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that theres adequate change.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Dispose of damaged or defective items, or return them to vendors.
Loader - UPS - Watertown, MA
(2005-09 - 2006-02)
- Sorted out packages
- Perform general warehouse activities, such as opening containers and crates, filling warehouse orders, assisting in taking inventory, and weighing and checking materials.
- Monitor product movement to and from storage tanks, coordinating activities with other workers to ensure constant product flow.
- Insured zip codes pertain to truck they were on.
Cashier/ Stock Person - CVS Pharmacy - Chestnut Hill, MA
(2004-08 - 2005-01)
- Sort cargo before loading and unloading.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Stocked products onto shelves.
- Faced products.
- Greet customers and ascertain what each customer wants or needs.
- Answer questions regarding the store and its merchandise.
- Loaded/unloaded deliveries.
Groundskeeper Summer Job - Brookline Housing Authority - Brookline, MA
(2000-06 - 2004-08)
- Mow and edge lawns, using power mowers and edgers.
- Use hand tools such as shovels, rakes, pruning saws, saws, hedge and brush trimmers, and axes.
- Gather and remove litter.
