Miles Jackson

Computer science major with excellent computer technician skills, programming, and coding. First-rate customer service specialist. Self-starter and a quick learner. Great work ethic and highly dependable. Experienced with mobile and computer software and hardware troubleshooting and repair.

1. Computer Technician, Just Tech Solutions, San Pedro, CA

• May 2021 – August 2021

• Responsible for all business operations from opening to closing.

• Customer service, telephone queries, computer hardware, and software troubleshooting and repair, including PC and Mac.

• Mobile hardware and software troubleshooting and repair

• Database maintenance for past and current projects, computer part inventory maintenance

• Repaired desktops, laptops, mobile devices, printers, etc.

• Tracked project milestones and documented processes for the handbook creation for future technicians

1. Office Assistant, Cultural Community Center- Virginia Tech

   University

• August 2019 – December 2019

• Organized and managed community events

• Created and maintained a filing system for office documents

• Collaborated with colleagues to plan and hold creative events for the community

1. Docent, Cabrillo Marine Aquarium. San Pedro, CA

• June 2015 – August 2017

• Hosted tours of the aquarium for visitors, donors, and school groups

• Provided information and customer service to visitors

• Maintained cleanliness of the aquarium

I am currently a Junior(3rd year)in a Bachelor's program at Virginia Polytechnic Institute as a computer science major