Mincey Mincey

To obtain a position that will enable me to use my strong organizational skills, educational background and gift to work well with people. I have the capability to maintain excellent time management, organization, research, and problem assessment and resolution skills. Seeking a company that I can grow with and utilize my abilities.

Developed customer service and administrative skills in healthcare setting, seeking to transition into new field. Proven ability to manage patient interactions and streamline office operations. Excels in environments requiring attention to detail and effective communication.

Experienced in assembling carts and selecting instruments and supplies for procedures. Competent in performing and documenting test results, restocking supplies and managing records. Focused on working quickly and accurately to maintain efficient facility operations.

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction.

Reliable and flexible, contributing effectively to team goals and patient care excellence.

Sterile Processing Technician at Beaufort Memorial Hospital (2024-02 – 2026-03)

• Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
• Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
• Streamlined workflow for the department by organizing instruments and equipment in a systematic manner.
• Enhanced patient safety by ensuring proper sterilization and packaging of medical equipment.
• Wrapped trays, instrument packs, and sets.
• Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
• Recorded biologicals and test results.
• Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
• Picked instruments and supplies for surgeries.
• Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
• Inspected sterile package integrity prior to distribution.

Front Office / Administrative Assistant at Howard Family Dental (2024-01 – 2024-11)

• Answered incoming phone calls and assisted patients with scheduling and inquiries
• Scheduled and managed patient appointments in the office system
• Scanned and organized patient documents, including insurance cards and driver's licenses
• Maintained a clean and organized front office and lobby area
• Provided general administrative support to ensure smooth daily operations

Registrar PRN at Memorial Medical Hospital (2019-03 – 2023-08)

My duties as a Registrar are check in patients, making appointments, assisting patient records, precept and referral, hospital forms.

• Providing support for clinical area by gathering patient files, reminding patients of appointments and posting progress notes, continuation sheets and ancillary reports.
• Answering telephone calls; resolve patient's questions regarding clinic schedules, rescheduling appointments.
• Scheduling internal patient appointments for women's care and examinations as directed by the medical and nursing staff; maintains schedules for individual's clinic.
• Maintaining charts, and file laboratory and ancillary reports.

Medical Courier (PRN) at Memorial Medical Hospital (2019-06 – 2020-01)

• Transported medical specimens, lab samples, and documents between hospital departments and external laboratories in a timely and secure manner
• Ensured proper handling, labeling, and chain-of-custody procedures for all biohazard and sensitive materials
• Followed HIPAA regulations and hospital protocols to maintain patient confidentiality and data security
• Coordinated with nursing staff, lab personnel, and dispatch to prioritize urgent deliveries
• Maintained accurate logs of deliveries, pickup times, and transport routes
• Performed routine vehicle checks and maintained cleanliness and readiness of courier equipment (if applicable)
• Responded to STAT delivery requests while maintaining safety and compliance standards

Sterile Processing Technician/OR Scheduler, Radiology Registrar at Coastal Carolina Hospital / Hilton Head Hospital (2019-01 – 2020-06)

My job responsibilities as a Sterile Processing Technician are in surgical medical and laboratory environments. Possessing and sterilizing tray assembly workflow efficiency.

• Decontaminant and sterilizing medical supplies equipment and instruments.
• Assembling and wrapping trays of sterilized instruments for medical procedures.
• Handling turnovers for vendor medical/surgical supplies and equipment.
• Regulating decontamination equipment such as sonic sterilizer and decontamination.
• Operating Room Scheduler - My Responsibilities included coordinating operating rooms, scheduling procedures for surgeons. Ensuring charts were completed and accurate.
• Verifying all insurance and obtain pre-certification/authorization.
• Radiology Registrar - My duties as a Radiology Registrar are assisting patient records, hospital forms, preparing patients for Radiology appointments.
• Providing support for clinical area by gathering patient files, reminding patients of appointments and posting progress notes, continuation sheets and ancillary reports.
• Answering telephone calls; resolve patient's questions regarding clinic schedules, rescheduling appointments.
• Scheduling internal patient appointments for diagnostic studies and examinations as directed by the medical and nursing staff; maintains schedules for individual's clinic.
• Registering patients in the appropriate clinic, and determining and verifying patient financial status by updating and verifying insurance eligibility.
• Maintaining charts, and file laboratory and ancillary reports.

Sterile Processing Technician at ENT Surgery Center (2018-08 – 2019-01)

My job responsibilities as a Sterile Processing Technician are in surgical medical and laboratory environments. Possesses high attention to detail and operational compliance.

• Adept in sterile tray assembly workflow efficiency and productivity monitoring.
• Decontaminated and sterilized medical supplies equipment and instruments.
• Assembled and wrapped trays of sterilized instruments for medical procedures.
• Held responsibility for handling recalls for vendor medical/surgical supplies and equipment.
• Regulated decontamination equipment such as sonic sterilizer and decontamination.

Patient Placement Coordinator at St. Joseph's/ Candler Hospital (2017-01 – 2018-01)

My responsibility are to assess patients request for placement to determine most appropriate placement based on acuity, current condition. Also to provide inpatient care predominantly in settings such as medical wards, intensive care units, rehabilitation centers, or emergency rooms.

Patient Greeter at Sullivan Staffing/ St. Joseph's/ Candler Hospital (2015-01 – 2017-01)

My responsibility were to greet patients as they enter the facility. Helping them get to their designated area during the time of construction in the hospital. While maintaining outstanding customer service.

Customer Service Representative at Lending Bear Title Pawns (2013-01 – 2014-01)

Assisted potential borrowers and current customers with questions regarding loan products. Also evaluating vehicles, managing customer's loans and payments, daily communication with customers regarding their accounts and making courtesy calls when necessary. Basic knowledge of Microsoft Office applications, and printing checks from QuickBooks.

Sales Associate at Fashion Cents (2008-01 – 2010-01)

Demonstrated outstanding customer service and selling skills, keeping the selling floor stocked with merchandise and ready for sales events, or organizing the selling floor and stock areas. Ensure that each customer received outstanding service by providing a friendly environment, which included greeting and acknowledging every customer and knowledge of products.

Certification in Central Sterile Processing – Savannah Technical College (2018-01)

High School Diploma – St. Paul Academy (2008-01)