Front Desk Agent and Night Auditor - Best Western Plus Executive Inn - Rowland Heights, CA 91748
(2023-11)
- Help Guest Check in & Check out in hotel
- Answer all Guest inquiries
- Delivery best guest experience
- Maintain work environment at best
- Nightly financial reconciliation
- Generating financial and audit reports
- Handling cash, credit card, and POS transactions
Server - Red Top Kitchen - Baldwin Park, CA 91706
(2019-02 - 2025-01)
- Recommended additional food items and increased revenue for the restaurant by 5% every month
- Collaborated with advertising agencies to create localized version of restaurant marketing
- Teamed work with up to 4 other staff Front of House and Back of House, producing beverages, providing full support during busy hours and monitored work progress through weekly reporting
- Managed eight casual dining tables and served breakfast, lunch, and dinner. All while making sure customers are having 100% uttermost restaurant experience and leaving with a satisfactory review
- Facilitated management for over 3 years by taking responsibility of recording produce inventory, reviewing over what is more or less sold in order to reduce cost and maximize profit
