Mir

Motivated Information Technology student pursuing an Associate Degree in Computer Information Systems with hands-on experience in troubleshooting, Windows system configuration, virtualization, and basic networking. Strong customer service and communication skills developed through fast-paced work environments. Seeking an entry-level IT Support, Help Desk, or IT Internship opportunity to gain professional experience and continue developing technical skills.

Crew Member at McDonald's (2023-02 – 2025-05)

Delivered customer support in a fast-paced, high-volume environment

• Operated POS systems with accuracy and attention to detail
• Resolved customer concerns professionally and efficiently
• Worked collaboratively with team members to maintain smooth daily operations
• Developed communication and problem-solving skills applicable to IT support roles

Associate Degree in Computer Information Systems / Information Technology – Community College of Philadelphia (2027-01)

– School of the future (2023)