Mireisa Gonzalez

Detail-oriented professional with legal experience in case analysis, legal research, and legal document preparation, complemented by operations management, workflow development, and team coordination. Skilled in working under pressure, meeting deadlines, and maintaining strict compliance and confidentiality standards. Proven ability to manage multiple priorities while supporting legal processes and administrative functions.

Highly organized, adaptable, and proficient in Microsoft systems and legal research platforms such as LexisNexis, Westlaw, and Microjuris, with strong time management, analytical, and communication skills.

Senior Team Lead at VIP Medical Group (2021-07 – 2025-12)

• Guided patients on procedures, insurance responsibilities, and appeals for denied claims, ensuring clear communication and accurate documentation.
• Organized departmental workflows, checklists, and tracking tools to improve efficiency and team performance across multiple subdivisions.
• Managed and trained a team of agents, resolving escalated issues, supporting professional growth, and maintaining compliance with organizational standards

Intake Specialist at Thomas J. Henry (2021-06 – 2021-07)

• Assisted attorneys with client communication and case management for 3M earplug cases, including completing and distributing forms, evaluating medical records, and guiding clients through documentation processes.
• Maintained organized electronic patient records, ensured timely updates, and coordinated with attorneys via email to support case progress.

Assistant Manager at Subway (2020-10 – 2021-05)

• Provided comprehensive client services, including vehicle assistance, meal preparation, cashier duties, and facility maintenance.
• Promoted to Assistant Manager, overseeing shift handovers, bank transactions, and operational responsibilities to ensure smooth daily operations.

Tutor at Tutors2Go (2018-06 – 2019-01)

• Provided academic tutoring across a wide range of subjects and assisted students with essays, homework assignments, research papers, and other academic projects, ensuring clarity, accuracy, and timely completion.

Juris Doctor in J.D. – Interamerican Law School, Puerto Rico (2021 – 2025)

Bachelor of Arts in Interdisciplinary Studies in Pre-Law Studies – University of Puerto Rico, Rio Piedras Campus (2017 – 2021)

High School Diploma – Liceo Aguadillano, Inc., Puerto Rico (2017 – 2017)