Shift Leader - Panda Express - Chandler, AZ
(2021-08)
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained new employees and delegated daily tasks and responsibilities.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Completed cash and credit card transactions accurately using POS software.
- Monitored food inventory and supplies to prevent waste.
- Served consistent portions following recipes and control standards.
Registered Behavior Technician & ABA Therapist - Hopebridge Autism Therapy Center - Chandler, AZ
(2023-08 - 2023-12)
- Used Rethink to document patient information, progress notes, and treatment plans.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Learned specialized behavior approaches to implement behavioral strategies.
- Provided therapeutic activities to assist with patient development.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
