Police Dispatcher - Dallas County Hospital District Police Department - Dallas, TX
(2006-01)
- Answer and prioritize emergency and non-emergency calls
- Dispatch officer to emergency and non emergency calls
- Monitor video surveillance systems
- Monitor burglary & door alarms
- Keep track of officer on duty & at off-duty assignments
- Keep logs & records of CCH's, case numbers & warrant numbers
- Receive heavy phone call volume
- Prioritize calls, dispatch & notify supervisor if any calls are holding
- Run history issue warrant numbers & case numbers
Security Officer - North Park Mall Security - Dallas, TX
(2005-01 - 2006-12)
- Patrol the 9TH largest mall in the United States
- Work along officers from surrounding agencies
- Assist customers when help was needed (Escorts, Jumpstarts, Unlock of Vehicles)
- Remain vigilant at all times
- Monitor video surveillance
- Cover dispatch when needed
- Check burglary alarms from other properties owned by the company
Police Dispatcher - Dallas Transit Police Department - Dallas, TX
(2001-01 - 2005-12)
- Monitor 2 different radio channels along with radio traffic
- Keep track of locations of officers on trains, patrol, bikes, motorcycles & foot patrol
- Work various locations with other agencies during Special Events Mobile Unit (4th of July, State Fair, Special Events, Sporting Events & more)
- Keep good communication with rail & bus dispatcher
- Priorities calls
- Handle high call volumes (Emergency & Non)
- Advised proper supervisor when calls were holding (ex: Rail officer, Patrol, Bike, Motors (all had different supervisors)
- Remain calm during stressful situations (Stabbings, Shootings, Fights) via phone & radio
- Run history's issue warrant numbers & case Numbers
- Keep logs & records of CCH's, case numbers & warrant numbers
- Keep track of officer on duty & at off-duty jobs
Police Dispatcher - Cockrell Hill Police Department - Cockrell Hill, TX
(1999-01 - 2001-12)
- Monitor radio traffic and scanners from surrounding agencies
- Prioritize incoming high call volumes (emergency & non-emergency)
- Highly skilled in determining priorities and dispatching appropriate emergency unit covering several locations simultaneously
- Maintain verbal contact with caller for the purpose of updating in-progress calls and continually update responding units & dispatch additional officers as needed during emergency situations
- Run history's issue warrant numbers & case numbers
- Keep logs & records of CCH's, case numbers & warrant numbers
- Check pawn tickets for stolen items
- Enter regional warrants
- Handle bond & wrecker money or money orders
- Take payment for water bill after hours
- Dispatch for police, fire & medical
- Pat down female prisoners
- Assist in booking- in inmates
