Mirna Malak

Dedicated Specimen Processor/Phlebotomist with over 3 years of experience in hospital laboratory operations, specimen processing, accessioning, and patient blood collection. Skilled in LIS, specimen handling, patient identification, and maintaining compliance with safety and quality standards. Known for excellent patient care, attention to detail, and the ability to thrive in fast-paced environments. Certified in CPR and AED.

Specimen Processor Phlebotomist II - University Hospitals - Westlake, OH

(2022-08)

• Perform specimen collection, accessioning, processing, and laboratory operations to ensure accurate results and exceptional patient care.
• Process and accession specimens by verifying patient identifiers, entering orders, and ensuring proper labeling and documentation in the Laboratory Information System (LIS).
• Process specimens in the lab including sorting, centrifuging, aliquoting, and preparing specimens for analysis according to established protocols.
• Collect, process, and prepare blood and other specimens for laboratory testing following established procedures and quality standards.
• Verify patient information and prepared samples for testing to ensure accuracy and specimen integrity.
• Perform blood collection procedures (venipuncture and capillary) following safety protocols and infection control guidelines.
• Verify order requests and identify information prior to drawing blood or collecting specimens.
• Label all specimens accurately and deliver to the appropriate processing area in a timely manner.
• Maintain positive relationships with patients, families, and colleagues by providing courteous, professional, and empathetic care.
• Communicate with staff, physicians, nurses, and caregivers to facilitate timely and effective patient service.
• Perform a range of lab draws and collections, averaging 40–60 patients per day.
• Ensure compliance with CAP, CLIA, HIPAA, and OSHA regulations and maintain a clean and organized workspace.
• Consistently maintain high accuracy in specimen labeling and processing with 99%+ quality standards.

Early Childhood Teacher (Pre-school Teacher) - Al Shwaifat International School - Dubai, UAE

(2011-08 - 2016-07)

• Strived to meet the social, physical, intellectual, creative, cultural, emotional, and developmental needs and interests of all children, including children with special needs.
• Taught children basic skills such as identifying colors, shapes, numbers, and letters.
• Worked with children in groups or one on one, depending on the needs of children.
• Planned and carried out a curriculum that focuses on different areas of child development.

Bachelor of Arts - Early Childhood Education - Saint Elie (2004-09 - 2009-08)

Phlebotomy Technician - Phlebotomy Technician - New Bridge Center of Arts & Technology (2022-06 - 2022-06)