Mirna Padilla

Results-driven luxury retail sales professional with 8+ years of experience in retail, luxury sales, clienteling, and team leadership. Proven success exceeding sales goals and generating revenue in commission-based environments, including achieving Million Dollar Seller status at Neiman Marcus. Skilled in developing long-term client relationships, delivering personalized shopping experiences, styling, and driving client retention.

Bilingual in English and Spanish with strong communication, product knowledge, and relationship-building skills.

CLIENT ADVISOR - NEIMAN MARCUS - Dallas, TX

(2021-04)

• MILLION DOLLAR SELLER — Achieved Million Dollar Seller status through high-volume sales and consistent goal attainment.
• Deliver personalized luxury shopping experiences with a focus on designer footwear while selling across handbags, apparel, and accessories.
• Build and maintain long-term client relationships through strategic clienteling, follow-ups, and personalized styling recommendations.
• Consistently exceed individual sales targets in a competitive, commission-driven environment.
• Maintain extensive product knowledge across multiple luxury brands and categories.
• Collaborate with colleagues to support store performance and deliver exceptional client experiences.

ASSISTANT MANAGER / SALES ASSOCIATE - ARMANI EXCHANGE - Dallas, TX

(2018-07 - 2021-04)

• Supported daily sales-floor operations while assisting the General Manager with store performance.
• Drove sales through team coaching, customer engagement, and effective selling techniques.
• Trained and developed employees in product knowledge and sales strategies.
• Helped implement promotions and sales strategies designed to increase store revenue.
• Supported a high-energy retail environment while maintaining strong customer service standards.

LEAD / VISUAL ASSOCIATE - FOREVER 21 - Dallas, TX

(2015-05 - 2018-06)

• Executed visual merchandising strategies and maintained brand standards across the sales floor.
• Styled mannequins and created engaging displays designed to increase customer interest and sales.
• Supported shipment processing, inventory organization, and floor-set execution.
• Maintained operational standards while supporting store sales objectives.
• Monitored sales performance and store goals to support overall team success.

BRAND MERCHANDISER - ABERCROMBIE & FITCH - Dallas, TX

(2013-05 - 2015-05)

• Delivered personalized customer service through product selection and styling recommendations.
• Maintained brand standards through visual merchandising and store presentation.
• Supported team sales goals by engaging customers and creating a welcoming shopping environment.
• Assisted with inventory, restocking, and maintaining an organized sales floor.

High School Diploma - J. J. Pearce High School (2013)