Mirza Baig

Over 9+ years of experience in Middleware Engineering, Managed File Transfer (MFT), Axway SecureTransport, Axway B2Bi, Axway CFT, Linux Administration, Enterprise Integration, Secure File Transfer, Production Support, and Middleware Solution Design with extensive experience implementing and supporting mission-critical file transfer platforms. Extensive background in 24/7 production support, incident management, and root cause analysis (RCA) for mission-critical file transfer platforms. Experienced in creating maps for both inbound and outbound trading partner relationships.

Performed system-wide testing on all EDI transactions and configuration of all trading partners. Performed all EDI Coordinator tasks that include analyzing internal business needs as well as external trading partner needs, requirements, and requests. Designed and configured more than 1000 file transfer automations for both internal and external clients.

Helped teams migrate automations from legacy servers to new environments with more secure transfer protocols. Completed project lifecycle from design to installation and implementation of Axway SecureTransport. Experienced in interacting with business users to identify their needs, gathering requirements, and authoring Business Requirement Documents (BRD), Functional Requirement Document (FRD) and Software Requirement Specification (SRS) across the deliverables of a project along with testing knowledge, validation, problem resolution, and training.

Well versed in Linux system navigation, and command line processing. Possess a Detail-Oriented nature with excellent communication, interpersonal skills, and paving way for improvement in partnership with client project team. Good decision-making abilities and determining appropriate analysis without the interference of various client environments and ability and desire to learn new languages and technologies with proficiency in utilizing e-Commerce tools to create site improvement recommendations to augment sales strategies and price optimization

Axway MFT Consultant - Lam Research - Fremont, CA

(2023-11)

• Complete lifecycle of Axway SecureTransport; including design, installation, and maintenance.
• Worked with Architects in designing the application for different environments.
• Collaborated with Axway support team to install SecureTransport 5.5 on Azure.
• Configured initial setup after the services startup.
• Worked with the network teams to set up DNS port translations; load balancing & SSO configurations in all environments.
• Installed CA certificates and plugins.
• Added startup & service auto-restart scripts in the backend.
• Created different use-cases and completed end-to-end testing for all.
• Maintain SecureTransport with Latest patch releases.
• Migrated existing Unix scripts to Axway ST.
• Migrated Sftp jobs from GlobalScape to Axway ST.
• Onboard new partners on Axway ST using different protocols: Amazon S3, Azure Blob Storage, SMB, SSH etc.
• Worked closely with the firewall and network teams during migration of edge servers to DMZ.
• Provided on-call support and ensured minimal downtime with proactive incident response.
• Enforced strict access controls, credential policies, and role-based permissions for ST accounts and ensure file transmission is aligned with security standards.
• Documented all operational procedures, user guides, and remediation steps for compliance.
• Worked closely with SOX and internal audit teams to provide quarterly and annual compliance evidence for Axway Secure Transport.

Axway Engineer (GBD – Government Business Division) - Elevance Health - Norfolk, VA

(2018-10 - 2023-11)

• Participate in integration requirements definition efforts for Government Business Division – Managed Government File
• Transform integration requirements into system, process and program design using Integration Architecture function.
• Perform installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of Axway Secure transport MFT and Axway B2Bi/CFT.
• Develop, test, and support configuration of B2Bi EDI Translation, Communication and Axway Sentinel dashboards.
• Build configurations on all layers of Axway's B2Bi EDI - Integration, Model and Dashboard Install and Validate Axway ST in NON-PROD and PROD
• Analyze File Transfer Setups and Configuration.
• Develop Migration Strategy and design migrated File Transfer Setup, framework and configure settings on both source and destination paths to ensure safe pickup and delivery of the files along the tool.
• Perform Data Profiling and Data Validations to ensure the accuracy of data present in source systems and data warehouses.
• Perform data analytics using Axway B2Bi modeler, Axway secure transport interfaces for multiple business units for inbound and outbound transfers, Axway MFT and Enterprise job scheduler for EDI files sharing and co-ordinate with development team to install Axway ST Server for different development environments.
• Monitor and report performance and utilization of the Database and resolve alerts and perform remediation activities.
• Knowledge of EDI domains with SQL and UNIX knowledge.
• AXWAY CFT, ST and CG skills
• Check the system load between all active nodes
• Defining Transfer Site/Subscription/Advanced Routing on SecureTransport server.
• Automating day-to-day File transfer tasks with Unix/Windows scripting.
• Configure, install, and replace SSL Certificates
• Proactively monitor all ST and CFT related systems.
• Interface with external vendors in troubleshooting complex, cross-platform issues.
• Strong knowledge and experience with Axway SecureTransport Server and Edge component with cluster setup.
• Excellent Knowledge on Message Protocols Used in Applications for Transport –AS1 (e-mail), AS2 (HTTP/HTTPS), AS3 (FTP/SFTP), AS4 (HTTP), ebXML (HTTP), Webservices (HTTP), PeSIT, PGP (FTP/SFTP), No Packaging (FTP/SFTP/File system).
• Experience with network security protocols (SSL, TLS & SSH)
• Worked on different EDI standards ANSI X12, EDIFACT
• Troubleshooting transactions and B2bi flow related issues.
• Managing compatibility testing for all releases made to customers, ensuring quality delivery.
• Set up various communication protocols using B2Bi which includes AS2, FTP, SFTP, FTPS, HTTP, HTTPS, PGP over FTPS, PGP over SFTP.
• Created mount points to transfer data from different share points.
• Use monitoring tools such as Axway Sentinel & Splunk to search and monitor data flows.
• Manage software development cycle using Jira as a project management tool.
• Contributed actively in restoring the service (incident management process) and in the analysis of the root cause and its structural resolution (problem management).
• Experience in applying various encryption and singing using various algorithms like RSA SHA256, PGP encryption, SSL and other security frameworks using Axway API Management solution.

B2Bi Analyst - Blue Cross Blue Shield - Detroit, MI

(2017-03 - 2018-09)

• Assisted in the day-to-day monitoring of Axway B2Bi integrations, transaction flows, and partner message exchanges.
• Supported troubleshooting of failed file transfers, mapping issues, and process errors.
• Monitored daily production integrations, transaction queues, system alerts, and partner message flows to ensure end-to-end stability.
• Performed investigation of failed transactions, stalled processes, communication errors, and integration timeouts.
• Used Axway B2bi logs, message tracking, and dashboard tools to identify common failure patterns.
• Ensured SLA adherence by proactively checking critical routes, partners, and peak-time transactions.
• Performed basic analysis of EDI transactions, logs, and message traces to identify common issues.
• Help maintain and update partner profiles, communities, and routing configurations in B2Bi.
• Assisted in onboarding new partners by setting up basic communication channels and validating message exchange.
• Coordinated with business teams and external partners to verify successful end-to-end testing.
• Prepared test cases, captured logs, and documented results for partner certification cycles.
• Gained hands-on expose to EDI mapping, transformation rules, and workflow components.
• Participated in routine system checks, ensuring integration, nodes, and dispatcher processes were running as expected.
• Assisted with certificate/SSH key updates and communication endpoint validations.
• Documented recurring issues and created knowledge base articles to support smoother operations.

Bachelors - Engineering - Osmania University Hyderabad, India

Master of Science - Information Systems Security - University of the Cumberland's KY, USA