Mishael Albalasi

Monitoring and Project Operations professional with over eight years of experience supporting large-scale humanitarian programs with the United Nations World Food Programme (UN-WFP) in Jordan. Extensive experience working in host communities and Syrian refugee camps, supporting cross-border food assistance and delivery missions.

Background in monitoring & evaluation, data collection, reporting, compliance, and stakeholder coordination. Currently based in the United States with proven adaptability to technical and customer-facing roles.

Field Monitoring / Project Assistant at United Nations World Food Programme (UN-WFP) (2016-01 – 2024-12)

• Conducted regular field monitoring in host communities and Syrian refugee camps to ensure compliance with WFP policies, procedures, and accountability standards.
• Supported cross-border food assistance distributions and delivery missions, monitoring stock movement, delivery accuracy, and distribution processes.
• Collected, verified, and analyzed quantitative and qualitative data related to food assistance, stock security, and beneficiary feedback using KOBO and ODK tools.
• Supported process, output, and outcome monitoring activities, including baseline surveys, post-distribution monitoring (PDM), and operational assessments.
• Ensured accurate and timely data entry, and reporting to support evidence-based decision-making and donor reporting requirements.
• Coordinated with cooperating partners, local authorities, vendors, and community representatives to enhance program efficiency and resolve field-level challenges.
• Identified operational gaps and risks and contributed recommendations to improve distribution quality, accountability, and beneficiary satisfaction.

Locksmith Technician at Self-Employed (2025-08 – Present)

• Provide emergency residential and commercial lockout services, including lock picking, door rekeying, vehicle lockouts, and installation of residential and commercial locking systems.
• Inspect, install, and maintain door hardware and locks while ensuring safety, accuracy, and customer satisfaction.
• Communicate clearly with clients to explain services, pricing, and maintenance recommendations.

Food Server at Public School

• Provided food service support in a public school environment, following safety, hygiene, and service standards.

Bachelor in Economics & Banking – Yarmouk University (2014-01)