Miya Minor

Eager and detail-oriented Sterile Processing Technician with a strong foundation in sterile processing protocols, decontamination procedures, and infection control practices. Knowledgeable in safe handling, sterilization, and organization of medical instruments, with a commitment to patient safety and quality assurance. Seeking to apply technical skills in a healthcare setting while gaining practical experience in supporting surgical teams and maintaining sterile environments.

Known for a diligent work ethic, reliability, and a strong drive to learn and contribute effectively to team operations.

Medical Administrative Assistant/Scheduler - Novant Health - Yanceyville, NC, United States

(2020-06 - 2026-06)

• Answered incoming phone calls and responded to patient and staff emails.
• Assisted with coordinating patient appointments and surgery scheduling for providers.
• Prepared and copied medical records and documents for billing and administrative purposes.
• Maintained and organized patient medical records and health information.
• Reviewed patient charts for completeness and accurate documentation.
• Entered documentation queries into the system for physicians, specialists, and other clinical staff.
• Followed up on outstanding documentation requests and delayed responses.
• Contacted insurance providers when necessary to verify information and resolve issues.
• Assisted with ensuring documentation supported proper Medicare reimbursement.
• Validated diagnostic codes and identified missing or incomplete information.
• Maintained patient information within EMR systems including Epic and Cerner.
• Shredded outdated records and maintained organized document storage systems.

Medical Office Specialist / Medical Records Technician - Psychiatric Institute of Washington - Washington, DC, United States

(2010-06 - 2020-03)

• Greeted patients in person and answered incoming phone calls for the office.
• Assisted physicians, nurses, and patients with administrative support needs.
• Scheduled patient appointments and coordinated provider calendars.
• Prepared patient charts for appointments and clinical review.
• Organized and maintained medical records in both electronic and paper formats.
• Filed, scanned, and uploaded patient documents into electronic charts.
• Typed discharge paperwork and prepared documentation for patient records.
• Reviewed records for accuracy and ensured proper placement within charts.
• Maintained records in chronological and numerical order for easy access.
• Copied documents for billing and administrative processing.
• Removed outdated charts and maintained organized filing systems.

Certificate - Sterile Processing Technician - Washington Adventist University (2026-04 - 2026-05)

High School Diploma - Luke C Moore High School (2014-06)