Business Development Manager - CRYOPDP (Part of DHL) - Remote
(2024-09)
Drive enterprise business development and account growth initiatives across pharmaceutical, biotech, diagnostics, storage and clinical trial organizations throughout North America, APAC, and EMEA. Oversee enterprise customer portfolio contributing to multi-million-dollar annual revenue across regulated healthcare, pharma, storage and life sciences environments.
- AI Productivity Tools: Agentforce (Salesforce) & Seamless AI (lead generator)
- Exceeded over 30% of quota goals in new business acquisition: (packaging-cold chain) up from $250,00 Q1 '24 to $325,000 Q1 '25. $2.1M total 2025
- Exceeded over 25% of quota goals in client retention: (packaging/container) up from $125,000 Q3 '25 to $156,000 Q1 '26. $525,000 total to date
- Exceeded Q3 2025 sales profit and margin goals by 20%, generating $157,500 in quarterly profit growth year-over-year
- Surpassed Q1 2025 new account acquisition goals by 10% while increasing customer shipment volumes and expanding strategic relationships
- Exceeded Q1 and Q2 2025 revenue goals by 12%, increasing revenue performance by $100,000 and $155,000 year-over-year
- Partner with pharmaceutical and life sciences organizations to deliver cold chain and time-critical shipping solutions requiring strict compliance, temperature control, HIPAA-sensitive handling, and HAZMAT awareness
- Deliver SaaS-enabled shipment tracking, temperature monitoring, dry ice/liquid nitrogen visibility, and data logging solutions that improve operational transparency and reduce product loss risk
- Collaborate with pricing, operations, and logistics teams on RFP responses, pricing strategy, renewals, contract negotiations, and account expansion initiatives
- Grew Thermo Fisher shipment frequency from one weekly shipment to 2-3 weekly shipments across West Coast regions
- Secured new Australia shipping lanes for Lumen Biosciences, winning business against FedEx while expanding international operations throughout Australia
Strategic Account Manager - Envirotainer - Remote
(2022-12 - 2024-08)
Developed domestic and international biopharma, diagnostics, and clinical trial relationships with enterprise organizations including Eli Lilly, Thermo Fisher Scientific, Genentech, and BioMarin. Navigated complex enterprise sales opportunities involving procurement, supply chain, operations, and technical stakeholders across regulated pharmaceutical and life sciences environments. Oversaw commercial account portfolio contributing to multi-million-dollar annual revenue across domestic and international shipping programs.
- Exceeded 35% of quota goals in new revenue generation in assigned territory (Southwest, PNW, West Coast regions US) in cold chain packaging/container solutions: $180,000 Q2' 22 to $243,000 Q2 '23. $982,000 total 2023
- Exceeded 23% of quota goals in new revenue generation in EMEA/APAC (Europe/Asia Pacific-Australia) region for cold chain packaging/container solutions: $225,000 Q2 '23 to $275,000 Q2 '24. $1.1M total revenue 2024
- Exceeded Q1 and Q2 2024 revenue goals by 15%, increasing quarterly revenue by $225,000 and $331,000 year-over-year
- Exceeded new sales margin goals by 30% in Q3 2023 and 10% in Q4 2023 through strategic account growth and new business development efforts
- Earned company-wide recognition as Top Sales Representative in New Account Acquisitions from Q2-Q4 2023
- Conducted consultative SaaS demonstrations showcasing shipment tracking, temperature monitoring, dry ice/liquid nitrogen monitoring, and shipment visibility capabilities
- Improved shipment visibility, reduced claims, and minimized product loss for pharmaceutical and clinical trial customers through SaaS-enabled monitoring solutions
- Expanded Genentech shipping operations from a single West Coast lane into San Diego, San Francisco & PNW markets
- Recovered lost Grifols business from competitor C-Safe and increased shipment frequency from monthly to bi-weekly throughout California and Texas markets
- Partnered cross-functionally with pricing and operational teams on RFPs, pricing strategy, contract negotiations, renewals, upsell opportunities, and account expansion initiatives
Business Development Manager - BC Logistics LLC - Phoenix, AZ
(2017-03 - 2022-11)
Built strategic business relationships across logistics, supply chain, warehousing, pharmaceutical, manufacturing, e-commerce, and SaaS-enabled shipment visibility environments. Managed multi-million-dollar account portfolio across SMB, mid-market, and enterprise organizations. Generated more than $4M in annual revenue from 2020-2022 through business development and account expansion efforts.
- Consistently exceeded quarterly revenue expectations by 15% or greater while surpassing margin goals by more than 50%
- Secured Verizon as a strategic enterprise relationship generating more than $2.5M in revenue across domestic and international regions which included Verizon fulfillment options and 3PL (logistics) accessibility to supply chain solution services
- Cultivated relationships with Fortune 500 organizations, C-level executives, and supply chain leaders while collaborating with ownership teams on pricing, retention, and business growth initiatives
- Introduced SaaS-enabled shipment tracking and visibility tools that improved shipment transparency and operational coordination
- Oversaw domestic and international territories throughout the Southwest, Pacific Northwest, Canada, Mexico, APAC, and EMEA regions
- Utilized Salesforce CRM and Power BI to strengthen pipeline visibility, reporting accuracy, and customer engagement
Key Account Manager - Central Freight Lines - Phoenix, AZ
(2013-01 - 2017-02)
Grew established portfolio of manufacturing, warehousing, transportation, and supply chain accounts while contributing to new business development initiatives.
- Exceeded sales quotas by more than $105,000 quarterly and consistently surpassed annual revenue expectations from 2014-2016
- Strengthened customer relationships ranging from SMB organizations to enterprise commercial accounts
- Earned recognition for achievement in account management and business development across six consecutive quarters
- Partnered with customers to improve shipping coordination, account retention, and service expansion opportunities
- Contributed to RFP ownership, renewals, upsell opportunities, and strategic account development efforts
- Worked cross-functionally with operations and logistics teams to improve customer service delivery and operational execution
- Leveraged Salesforce and HubSpot CRM platforms to oversee pipeline activity, customer communication, and account development initiatives
