MKiyah Zanders

I work for V Shred as a Customer Service Representative, where I mostly help customers through chat and email. I assist with orders, answer questions about products and services, and help resolve any issues that come up. My main goal is to make sure customers feel supported and get the help they need quickly and smoothly.

Customer Service Representative at V Shred (2023-09 – Present)

I work for V Shred as a Customer Service Representative, where I mostly help customers through chat and email. I assist with orders, answer questions about products and services, and help resolve any issues that come up. My main goal is to make sure customers feel supported and get the help they need quickly and smoothly.

Customer Service Representative at Apple (2021-07 – 2023-08)

I work remotely for Apple, where I help customers with their Apple products through phone support. I primarily assist with hardware and software issues across a range of Apple devices, making sure customers get clear guidance and effective solutions.

Customer Service Representative at Answer Fort Smith (2021-03 – 2021-11)

I coordinate/give quotes on long distance moves for a local moving company. We also outsourced calls from local businesses for their call out lines. I worked this job along with Apple and decided to stop and work remotely.

Sykes at Sykes Enterprises, Incorporated (2018-09 – 2021-01)

I work with Bank of America customers helping them with their debit and credit card accounts.

Cashier and Customers Service at Harps (2018-05 – 2018-07)

Cashier and Customer Service at Slim Chicken (2016-08 – 2017-10)

High school or equivalent