Territory Manager - BISCO, Inc. - Schaumburg, IL
(2021-06)
- Manage customer database of around 2000 dental offices for the state of Texas.
- Coach, Train and sell Bisco products to Doctor's, Dental Assistants and Hygienists.
- Attend trade show conventions throughout the country - 8 to 10 shows per year.
- Process customer orders, manage returns and provide technical assistant with a variety of dental cases.
- Upsell the existing customers with Bisco's state of art products by providing exceptional customer service to maintain long-term relationships.
- Constantly achieve and exceed monthly, quarterly and yearly sales goals.
- Use Salesforce as the CRM tool to manage customer interactions and plan strategic campaigns
Territory Sales Representative - Schwans's
(2020-09 - 2021-05)
- Managing Sales for over 300 food products which includes Icecream, vegetables, breakfast item, snacks and meat. Selling frozen foods to residential customer through a route system.
- Consistently achieving weekly and quarterly goals for sales, new customers and upsells.
- Responsible for payment collection, refunds and exchange through Handheld system
- Covering vacations for teammates by running their routes
- Reaching out to approx 80 customers in house via text, email and phones for upcoming promotions and sales
- Working with Manager on new marketing campaign's and planning to expand the territory.
- Updating the office with new market trends, competitor info and product feedback.
Commercial Account Executive - Johnson Controls - Oak Brook, IL
(2017-11 - 2020-04)
Overseeing Northwest Suburbs which includes (Wheeling, Northbrook, Lake Forest, Glencoe, Riverwood's, Highland Park)
- Adhered to current Johnson Controls policies, procedures, products, programs and services.
- Increasing the market share by selling Johnson Controls solutions and services to new and existing local commercial customers.
- Generated an average of 4 to 6 proposals per week totaling $15,000.00 in NSP at a minimum.
- Identified prospects utilizing creative lead-generating techniques and maintain productive working relationships with existing customers.
- Established call plans and customer follow-up strategies and tactics, and consistently applying time and territory management techniques.
- Presented the solutions to the upper management.
- Maintained an in-depth knowledge of complete line of products/services and customers' issues and needs through in-house training and reading/research.
- Compared completion pricing and make analysis on the product and service offerings.
- Using various software tools like Compass, Mastermind, Admin, Salesforce to complete and process all paperwork in accordance with approved and standardized procedures.
- Provided excellent customer service support by solving their billing or any other admin issues.
- Conducted post installation follow-up by contacting customer, ensuring commitments were met and affirming customer satisfaction once the customer has been serviced.
- Worked with Estimators on CAD drawings to position different technologies and to find the best solution according to customer needs and budget.
Commercial Account Executive - Construction Machinery Center - Dubai, AE
(2011-11 - 2017-05)
Oversaw six regions supporting approximately 300 clients comprising of civil contractors, MEP contractors, construction equipment rental companies, municipalities and crushers.
- Increased customer base from 15 to 300 by promoting brands such as SILLA, Chicago Pneumatic Compressors, Pramac Generators and full range of Wacker Neuson products.
- Achieved monthly sales target average of AED 500,000 (USD 136K) with overall annual sales of AED 6.5 million (USD 1.76 million).
- Took care of customer's credit approvals and billing issues.
- Created sales strategy through comprehensive market analysis on existing and upcoming projects leading to efficient customer approach and product inventory management.
- Established a continuous follow-up process through utilization of CRM on sales inquiries resulting in satisfied clients indicating high level of communication and on-time response achieving Top CRM User awards.
- Monitored competitors' activities, prices, and promotions reporting to management leading to devising proactive sales strategies.
Corporate Sales Executive - SPORTAL, MOHAMED HAREB AL OTAIBA GROUP - Dubai, AE
(2010-05 - 2011-10)
Key Account Executive - ATN MEDIA FZ LLC - Dubai, AE
(2008-09 - 2010-04)
Sales Trainee & Merchandiser - UNITED FOODS COMPANY - Dubai, AE
(2005-10 - 2008-08)
