Medical Assistant - UAB St. Vincent's Primary Care - Birmingham
(2025-05)
- Triage and room patients for primary care providers, obtaining and documenting accurate medical histories.
- Support providers during examinations and various office procedures.
- Administer medications and immunizations as directed by provider orders and established protocols.
- Educate patients on visit summaries, medication regimens, preventative screenings, and chronic disease self-management, employing clear, patient-friendly language to enhance understanding and adherence.
- Contribute to quality improvement initiatives and outreach programs for preventative care and follow-up appointments to sustain a patient-centered medical home model.
- Perform venipuncture and capillary blood draws, adhering to proper patient identification, specimen labeling, and infection control procedures to ensure accurate laboratory testing.
Transition of Care Medical Assistant - Orlando Health - Birmingham
(2024-03 - 2025-05)
- Collaborated with physicians, care teams, and patients to facilitate seamless transitions from hospital to home or alternative care settings.
- Reconciled patient medications by reviewing discharge prescriptions, educating patients on proper usage, and addressing adherence obstacles.
- Delivered patient-centered education on diagnoses, treatment plans, and lifestyle modifications to promote comprehension and compliance.
- Addressed and closed care gaps by examining patient records and proactively managing outstanding screenings, laboratory tests, or referrals.
- Served as a liaison between patients, families, and healthcare providers to enhance communication and advocate for patient needs.
- Participated in interdisciplinary team meetings to review complex patient cases and contribute to the development of comprehensive care plans.
Chronic Care Coordinator - The Listening Doctor - Fort Myers, FL
(2021-06 - 2023-12)
- Coordinated comprehensive care for patients with chronic conditions, including cardiac diseases, ensuring continuity across hospital and outpatient environments.
- Educated patients on medication adherence, recommended lifestyle adjustments, and necessary diagnostic procedures.
- Partnered with physicians during hospital rounds and independently assessed patients in Emergency Department and inpatient units.
- Led HEDIS measure tracking and Accountable Care Organization (ACO) program initiatives to elevate care quality.
- Facilitated patient referrals and communicated effectively with specialists to support holistic cardiac care.
- Assisted with routine patient checks and diagnostic testing by collecting and processing biological specimens.
- Implemented successful healthcare programs through a commitment to professionalism, high-quality care, medical education, and patient satisfaction.
Practice Manager - Vida Aesthetics and Hair Restoration - Naples
(2020-01 - 2021-06)
- Developed and implemented comprehensive policies and procedures to ensure efficient practice management.
- Managed all aspects of accounting, budgeting, and financial reporting.
- Cultivated and maintained strong communication channels with staff, providers, and community organizations to foster high-quality patient care.
- Resolved patient and staff issues promptly and effectively.
- Directed recruitment, hiring, and training processes for all staff, providing ongoing supervision, professional development, and continuing education.
- Managed inventory by ordering all office supplies and monitoring stock levels.
- Supervised a team of six administrative personnel.
Cardiologist Assistant - Lee Health - Fort Myers
(2017-10 - 2019-05)
- Conducted stress tests to evaluate cardiac function and patient response.
- Educated patients on critical risk factors for serious heart conditions, including diet and activity modifications.
- Managed patient care during pre-operative, intra-operative, and post-operative phases for cardiac surgeries.
- Oriented and trained new staff members on established procedures and organizational policies.
- Performed electrocardiograms (EKGs) and other diagnostic tests based on patient presentation in office settings.
- Contributed to improved patient outcomes by educating and advising on relevant treatments and care strategies.
- Processed prior authorizations for medication approvals.
- Utilized diagnostic tools such as stethoscopes, thermometers, and sphygmomanometers to assess patient status and support prescribed medical therapies.
- Recommended positive lifestyle changes to mitigate patients' risk of developing heart disease.
- Collaborated with cardiologists and electrophysiologists to expedite diagnoses, prepare for operations, and provide detailed data in accordance with physician orders.
- Transcribed patient results and medical documentation.
Cardiac Monitor Tech - Lee Health - Fort Myers, FL
(2015-09 - 2017-10)
- Transcribed patient results and entered them into the electronic health record system.
- Trained and supervised new cardiac monitor technicians, emphasizing best practices and safety protocols.
- Interpreted EKGs to identify arrhythmias and cardiac abnormalities, reporting findings to the cardiologist.
- Maintained accurate and detailed records of patient information and treatment progress.
- Collaborated with the healthcare team to ensure the delivery of high-quality patient care.
- Assisted cardiac nurses with direct patient care and prepared patient rooms for diagnostic tests.
- Maintained and adjusted cardiology and pulmonary monitoring equipment.
- Closely monitored patient vital signs and cardiac rhythms during tests, alerting nurses to any signs of patient distress or worsening condition.
- Provided support to the Emergency Room by assisting with cardiac monitoring as needed.
