Mohamed Boubhane

Multilingual and tech-savvy professional with experience in customer service, retail technology support, and delivery services. Proven ability to assist diverse customers, manage transactions, and solve basic tech issues. Organized, detail-oriented, and skilled in Microsoft Office with strong communication and writing abilities. Currently seeking to apply these skills in a dynamic, client-focused environment.

Tech Consultant at Target (2024-01 – 2025-12)

• Assist customers with technology purchases and provide knowledgeable recommendations
• Troubleshoot basic tech issues and support returns, exchanges, and setups
• Maintain clean and organized tech displays, ensuring inventory is accurate
• Collaborate with team members to meet sales goals and enhance customer satisfaction

Delivery Driver at Uber & DoorDash (2022-01 – 2023-12)

• Provided timely and accurate delivery of food and goods to customers across Germantown and surrounding areas
• Managed multiple deliveries efficiently while maintaining excellent customer service and communication
• Navigated routes to optimize delivery time and ensure customer satisfaction
• Handled cashless transactions and maintained delivery records

Cashier at Giant Food (2017-06 – 2021-12)

• Handled customer transactions accurately and efficiently in a high-volume environment
• Provided excellent customer service and resolved customer inquiries
• Maintained a clean and organized checkout area
• Assisted with bagging and restocking as needed

Bachelor of Arts in Sociology – University of Maryland, College Park (2023)

Associate of Arts in General Studies – Montgomery College (2021)

High School Diploma – Northwest High School (2017)