Program manager / Human Resources
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"Amazon"
Lead 20 managers and 200+ associates by delegating duties, streamlining operations, and setting attainable KPIs
Implement a customized order delivery program and deliver $3M in additional revenue within 10 months
Achieve a 45% decrease in merchandise loss by developing and executing new loss prevention protocols
Handle the recruitment and retaining exercises of 400+ new hires yearly. with a focus on completing timely performance evaluations.
Created, collected and recorded data on associate progress to determine next steps for associate success.
Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
Trained and mentored associates new hired to fulfill various roles.
Used training modules for employees and increase company retention and productivity rates.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
Educated new hires on company policies and procedures.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
