Mohammad Arshad

Dependable customer service professional with more than 15 years of experience in gas station and convenience store operations. Experienced in assisting customers, handling cash and card transactions, maintaining merchandise, supporting daily store operations, and keeping a clean and organized environment. Known for reliability, strong work ethic, and the ability to work effectively in busy customer-facing settings.

Customer Service / Store Associate - Chevron

(2018-01 - 2026-01)

• Provided friendly and efficient service to customers throughout daily store operations.
• Processed cash, credit, and debit transactions accurately and responsibly.
• Restocked shelves, coolers, and merchandise while helping keep products organized and available.
• Maintained a clean, safe, and welcoming store environment, including the checkout and customer areas.
• Assisted with inventory, store upkeep, customer questions, and other tasks needed to keep the location running smoothly.
• Worked independently and with coworkers during busy shifts while handling multiple responsibilities.

Customer Service / Store Associate - BP

(2009-01 - 2017-01)

• Greeted customers, answered questions, and helped provide a positive customer experience.
• Operated the cash register and handled customer payments with accuracy.
• Stocked merchandise and monitored store areas to help maintain product availability and organization.
• Supported opening, closing, cleaning, and general day-to-day store responsibilities.
• Followed store procedures and safety practices while working in a fast-paced environment.
• Built strong customer service and problem-solving skills through years of regular customer interaction.

Bachelor of Commerce - Commerce - Premier College, Pakistan