U.S. Army Reservist 02/2021-Present
Motor Transport Operator, Dublin, CA
- Loading and transporting cargo.
- Light wheeled vehicle maintenance.
- Issuing orders to subordinates.
- Preparing maps and charts.
- Inspecting vehicles for safety reasons.
Security Guard 10/2019 – 01/2021
Vigilant Pro Private Security Services, Oakland, CA
- Maintain safe and secure environment for customers and employees by patrolling and monitoring premises
- Build and develop effective working relationships with co-workers and the general public
- Answer phones, monitor closed circuit television systems, and alarms
- Handle security issues and emergency situations appropriately and in a timely manner
- Document risk assessment, safety concerns and unusual circumstances both verbally and in written reports
IT Lab Program Assistant 09/2018 - 04/2019
Yemeni Jordanian University, Sanaa, Yemen
Accredited education institution with 7,000 students
- Planned lessons including introductory material, notes, lectures, PowerPoints and assessments for 40 computer science students
- Communicated regularly and maintained effective relationships with students regarding class progress, achieved a pass rate of 90%
- Taught students to program using C++ using visual studio technology
- Triaged incoming requests and questions from students, escalated to professors as needed
- Worked collaboratively with IT professors and leadership to review performance metrics and resolve issues
- Managed IT infrastructure of the university, maintained computer lab with 16+ networked stations
- Deployed, maintained and updated workstation images and laptops, developed instructions and how-to guides for students
- Researched, evaluated, and recommended new IT technologies for future expansion, efficiency, cost-savings and improvement of the standard of education delivered
- Extremely knowledgeable in Data Communication, Networking, SQL, Oracle, and Cisco IP/TCP
Transition Period, Hyderabad, India 01/2018 - 09/2018
- Honed skills in computer hardware, networking, fiber optics and CCTV
